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Customer Ratings & Reviews

$475.00
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The comparable value is $480.00

Customer reviews

Rating 4.7 out of 5 stars with 2706 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, noting its easy-to-use touchscreen, impressive speed, and phenomenal battery life. They also appreciate its efficient and portable design, along with the comfortable screen size. However, some users have experienced minor connectivity issues, quick heat dissipation, and noticeable fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,706 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This is my first laptop. My desk top computer is a 2008 Toshiba. Everything is easy to use. I like the keypad and touchable screens. Tutorials for all my new apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product, for a great price!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run’s the DJ’ing program’s I use it for great. The touchscreen is useful. Battery last’s A good amount of time. Works quickly and has a good picture. Has not let me down yet. Perfect for the price, and what I use it for!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. I hadn't realized it was touch screen as well. I absolutely love the HP brand and I really like this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Great laptop - serves its purpose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen. Fast and currently having no issues with laptop. Great for what i need it for and thats work.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer… easy to use and lightweight… great screen

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Love my new laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my HP! It's touch screen and the battery lasts! I can do everything I need to do for work and home. The picture and sound is good and I can store all my photos easily.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter who is going back to college. She loves this laptop. Easy to transport, versatile with keyboard and touch screen, good speed and clear screen

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop, its so easy to use daily. Great screen and the colors are amazing, the touchscreen is a plus! Im glad I made this purchase, worth my money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 inch Touchscreen Laptop Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled to have this laptop! I had a Chromebook I bought in 2020 I used for my first time last year and it’s not for me, respectfully. This is my 2nd laptop and I’m starting off running with Pro Tools daw & this HP touchscreen beauty and it’s really helped me in engineering my second Album! Go Stream my 1st Album From - HammaGangDro Titled - Street Soul Music Pounds Of Dro coming June 17th Don’t think about it, don’t second guess yourself. You been in these reviews a long time and you still haven’t made up your mind? Get it! You WILL NOT regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Excellent value machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop performs at a very good level for a very reasonable cost. the screen provides ample size and resolution for word processing (and the very limited gaming I do).

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    NEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer replaces my 12 year old HP. It is so much lighter and faster. I'm still adjusting to having a touch screen and Windows 11. But it seems to be great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop. It’s perfect for what I bought it for. It’s light weight and the display is good for my sight. The downfall is the keyboard doesn’t light up.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely what I needed! Very easy to use. I love the size. It’s big and perfect for my job and presentations. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Very pleasantly surprised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price paid thanks to the holiday sale. Touch screen works very well and the speed is quick enough for us. We really like how smooth it is to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Great Purchase !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Touch - Screen Laptop is perfect for my teenage son. It is small enough for him to carry in his backpack and It is fast enough for him to do his research for school work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Nice computer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my touch screen computer, it's fast, I bought it for my son and husband to study and I end up using it a few times, it's very fast and practical

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful computer we purchased it for our small business. Very light weight lighting fast opening applications and internet and its pretty compact

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I need it to do just not too fluffy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has been a good little admin workhorse. I don't think the USB-C is a real USB-C...while it may physically accept certain pieces of tech, it won't recognize them (external monitors, cell phone, etc.). Screen is pretty low res, but hey, I am reading word docs, excel spreadsheets, and powerpoints...ClipArt is still chief in academia. Is not compatible with Bamboo Ink. Still don't regret the cheap purchase on a President's day sale when my previous laptop may or may not have drowned. Does the job for a pretty good price. Only complaint is that Best Buy bundles this with a bunch of junk subscriptions. Buying it was a major hassle because I had to set up accounts for everything before they would take my money. So, not a beef on the laptop, just on Best Buy gimmicks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Computer, Good Buy...doesn't come Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's actually a pretty decent computer, especially for the price. I was hesitant to buy an HP again because they seem to only work efficiently for about two years. I had previously owned a Toshiba laptop which I used for several years and it never had problems (the same opinion is shared by someone else I know that still has their toshiba Laptop, mine got lost in a move. I do think this is a good computer for the price, but it's also a little frustrating at first because Microsoft makes it pretty difficult for you to use other programs that aren't owned by them...but that's not just an HP problem. I would buy it again....probably in another two years, unless I see a Toshiba for sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Great Christmas gift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my roommate, she absolutely loves it! Touch screen works great for her art. Everything runs smoothly for her job and more! Would recommend.

    I would recommend this to a friend