Customer Ratings & Reviews

l’ve had this computer purse for a year now, and it's been working really well. It's durable, reliable, and perfect for my needs

I love everything about it except the letters on keyboard are very light.

As advertised! Compact, sleek design is unassuming but once it’s opened you begin to understand how it’s a great buy, no, it’s a BestBuy ;-)

My daughter got it for Xmas as an upgrade for her school work she is absolutely in love w it n the price was excellent her only complaint was she would like the keys darker

I loved it excelente my favorite laptop I bought from Best Buy 3 months ago and I love it no complain

I needed this just for school assignments and i’m very happy with this purchase. The memory is whatever but I didn’t need anything too crazy for what i’m using it for.

It’s a good product for the price range. It takes its time loading and the camera quality could be clearer. Yet for under $400 this was worth the buy.

Laptop started making sounds but came to Best Buy and they fixed it for free

I love my HP laptop. The speakers are nice and loud. I love watching movies on it!!

This is the best computer I have ever bought so far. The colors are amazing also.

Great computer for school! Ordering online was easy and quick

Great dealing and great product. Highly recommended

Really the best even I don't know that it's a top screen.

Black Friday 250 for it best value for it love it so much

I am happy with my purchase. Way better than I expected

This is an amazing product. 10/10 recommend for others!

Honestly I wanted to love it, especially since it was an upgrade to the one that was stollen from me. I should’ve read the software features before buying. I used this for work and mainly use Google drive which was inaccessible from the Files folder. I saw a good deal and it was touch screen. The touchpad was extremely sensitive and my laptop had a counterfeit battery and the battery life SUCKED! I bought this “new” no where said it was used or refurbished. So not only did I have to return this and I had to buy a different laptop with less features at a higher price.

Ok computer. Nice and sleek would have given it more stars but their customer service sucks. My daughter dropped the computer on day 42 and HP told me that I’ll have to pay 350 dollars to have is fixed. Why the computer was only 321 with tax.

I am so happy with this laptop. The large screen makes it easy for me to write and update websites, and social media. I love having the option of a touchscreen. It's lightweight and a quality product. It's also fast. So far. I've been able to use it for eight hours with plenty of juice for more. The setup was easy. Fits neatly almost anywhere. A great product.

If you’re seeking a laptop for personal work and to play game, this is not recommended. I would recommend this laptop to do work only