Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2699 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its lightweight design, great price, and sufficient storage. Positive feedback also highlights the commendable battery life and convenient size. While some users noted the fan can be noisy and the laptop may get warm, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,699 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for what i need. Only had for month or so.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Buyer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast but not compatible with programs I need to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy to have my laptop It's very helpful and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    HP computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is too small but computer is great for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for my daughter. Easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price, its good enough for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp laptop

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it bought it as an open box no scratches everything functionals well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Equitable Equation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, effective and economically balanced. A true equitable equation. Best Buy always comes through for individuals, companies and communities alike. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy's flexibility on purchase allows for my organization to provide the tools to our members. Great Value and efficient functionality allows my members to complete thetasks required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 Touch Screen Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying all my electronics from Best for years now and I love them. The price is just right and the Geek Squard maintenance work is exceptional and most of all the rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics from Best Buy. I have never had any problems best service for electronics. Bought my husband and daughter computer's for Christmas and they smile from ear to ear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP 15.6 Touch Screen -- Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop. Layout of the keyboard was weird to me....too much space between areas. Hard to navigate efficiently with small hands. The fan noise was disruptive so I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Ready to use right out of the box. Sales person knew right what I needed and sold it in minutes. The whole painless experience took 15 minutes tops. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third HP. I have given the others to my kids. I keep going back when I want a new one. It's a windows computer with a ten key, which is what I love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2024 laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really nice laptop..but trying to get use to an update computer is a little difficult for me since I only use it for a few things...that I was use to using on the very old HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine for the money!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little machine for a great price. Got this for my wife who was needing an upgrade. I love the 10 key and she definitely requires that on any machine that she uses. Nice machine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop working good only down side cuz i buy the open excellent condition box it came in the mail and i got a faulty power cable i had to go straight to the Best Buy store and they gave me a free replacement power cable charger cord for free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for entry level

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. The internals are good on this unit - check the specs. The outer case and keyboard are plastic cheap feeling, doesn't have the same feel as higher priced units, Look at HP360Envy for adult or primary use and give this to the kids or keep on hand as a backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for doing my resume I could not get it done on my Mac I am really impressed it does a great job I like the quality the speed is ok excellent laptop to get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Value For The Price Paid!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this laptop to be an extraordinary buy! It had all the bells and whistles that I wanted and more than I expected! The Best part was the price!

    I would recommend this to a friend