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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2690 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its lightweight design, great price, and sufficient storage. Positive feedback also highlights the commendable battery life and convenient size. While some users noted the fan can be noisy and the laptop may get warm, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,690 reviews
  • Rated 4 out of 5 stars

    Good for easy personal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for personal use, can sometimes take a minute to load, but I was expecting immediate response for the price. I am not a gamer, just browsing and working with photos a little bit (not a photographer)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for an ok laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on what you're looking for, this may be the best PC your money can buy. Very Happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy HP and this one did not disappoint....thank goodness it is packed well because the delivery guys are not careful....quick delivery though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Belle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a dell for several years and it never dissapoint me at all. I loved what I got. This laptop has a really good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for my all my needs and more. The best part about my story is that it was on sale. Thanks to the gentleman from the Geek Squad, he helped me replace and upgrade my old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Operating System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. We are a non-profit here in our city and it really helps with getting the clients through the application process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the "Old Folks"!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed! I don't do any gaming so this PC is perfect for me. For us "Old Folks" the price was great and very affordable and it was easy to set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, excellent price, convenient pickup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .About six weeks after the purchase I can honestly say that the laptop is great buy for the price, ease of online purchase and pickup is a huge plus. No better way to shop for a Black Friday deal and avoid the mad rush in the store. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the HP computer, always my go to brand. My only problem is I cant get the free TrendMicro software that came free with it installed. I am having to use hotspot, because internet or wifi is not available on my area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Laptop is perfect for home, school or business use. The setup is easy and within a short time you have access to all sites. I am in my 80’s and recommend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6" Touch-Screen Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this HP Laptop to use for our HOA work. We needed a dedicated computer for Park Card Access to our neighborhood private park. Also for communications to and from our homeowners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great travel companion!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop to use especially when traveling for work/pleasure like I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this computer was a great value for the purpose. My daughter needed a reliable computer to transition from high school to college and this was a win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our college freshman

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was exactly as described!! My daughter’s Macbook was glitching and we needed a backup fast! Best Buy had the best deal and the best product. The delivery was seamless and fast!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting use of it. I'm lea rning every day new things and when I need help I can make an app. with the GEEK SQUAD and they show me what to do to fix it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for myself for school. Nice purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast cheap unit with touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value and great build compared to most other cheaper laptops. The screen hinge is built better than most cheap units so hopefully it will last longer without breaking

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Middle of the road

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery life is a bit short and the computer is easily overwhelmed by the software i need it to perform. other than that its a fine laptop for office tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this same HP computer for only 6 months. It totally died. I went to geek squad and they gave me another machine. Always make sure to fill out your warranty card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter for Christmas. So far no complaints. I was not expecting a great battery life. I almost wanted to keep it for myself.

    I would recommend this to a friend