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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2690 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its lightweight design, great price, and sufficient storage. Positive feedback also highlights the commendable battery life and convenient size. While some users noted the fan can be noisy and the laptop may get warm, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,690 reviews
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my 14 year old grandson to used for school work, so far he seems to like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect use for a laptop and gaming to be honest I didn’t think it could run games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for our needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed, and is exactly as advertised. Delivery was within a reasonable timeframe as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was for my daughter. Item as described. Very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UNFEATURED DEALS NEED NO SALES ASSIST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Just love this tv. Not over priced! Best Buy for Best Priced Deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can you compute

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop while on sale! It has the right amount of ram and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptops

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop been very reliable gotta get you one

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Solid laptop but..

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect entry level laptop spec wise for general usage but upon getting it home it made whirring noises and then gave me a hard drive error. I then repurchased and so far no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services is very good. Product availability and delivery services also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. For a little more than a basic computer, this thing is pretty solid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little touchy at first and a lag in starting with timing of the start button was a learning curve. works nicely. I wish that the the battery life was just a little longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good machine. Internet navigation takes longer than usual before a page fully loads. Also I cannot understand the process to download apps which are not from the Microsoft Store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, but the battery drains fairly fast for what I was hoping for. Solid laptop though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied, customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate all the help i was giving in choosing the computer for my granddaughter for home school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Fair price average quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a basic laptop with good enough power for kids that want to search the internet and play small none demanding games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Great Value for the Money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales representative was extremely helpful, professional, and a pleasure to work with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad compared to what i paid for it, i would pay more and have better but it wroth what i paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice inexpensive laptop for basic computing tasks. It doesn't have many extra features, but it definitely has the basics covered, especially for the sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. LARGE memory. Excellent for so many things to run at once. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal and perfect for online college work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement computer for my wife and she hasn’t complained one time. The quality is good for the price and I would purchase it all over again.

    I would recommend this to a friend