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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2690 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its lightweight design, great price, and sufficient storage. Positive feedback also highlights the commendable battery life and convenient size. While some users noted the fan can be noisy and the laptop may get warm, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,690 reviews
  • Rated 5 out of 5 stars

    Laptop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop computer everyday for lookingjob

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been pleased with my purchases from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Corporate business on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and value with fast wifi connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesman was professional, and his service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good booster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    +++++*********++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    Whitehall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not to fast and the good thing touch screen i liked

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ( literally)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome my daughter loves it. Would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP,I use it for our business,just up graded as the old HP was getting pretty old

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good except I have to log into my microsoft account before setting. This will increase the setting issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Sidekick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for what's advertised. Perfect laptop for school or bringing work home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop overall and good storage and great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too long to wait!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a good experience. I gave 4 stars because it took 50 minutes to check out. Only one person at counter!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but would have been helpful to know that it was in silent mode for downloading Programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regional Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HP laptops because they are reliable and last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ready to go right out of the box, fast shipping, easy to set up and get going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use Geek squad lady Kathy very kind and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Email problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful help. I learned a lot from Lynn C Thank You!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer review - nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is slightly heaver that expected. Overall a great deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for general use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mid-level laptop; quality of the keyboard isn't as good as the HP laptop I'm replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best computer ever Good function Good quality

    I would recommend this to a friend