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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2690 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its lightweight design, great price, and sufficient storage. Positive feedback also highlights the commendable battery life and convenient size. While some users noted the fan can be noisy and the laptop may get warm, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,690 reviews
  • Rated 5 out of 5 stars

    Easy to use laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and would highly recommend to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch Screen is a nice size, but display is too dark and grainy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    price increase in short time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the service because the price for HP PC increased within a weeks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    movie magic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer. I also have a chromebook, but this one works with windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money. A good laptop for students.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product it has everything that I need for basic necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , its exactly what i wanted for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PC for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my teenage son, easy to setup and use. So far satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy for price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good budgeted laptop for the price. Display bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can play old vids from my external drive or cd's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DonnaE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Love it. Fast loading!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For seniors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This serves for what I need to do Email church meetings Letters could be darker I have suggested to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for the price. Efficient and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable laptop that is sleek and stylish!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop and has very good internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent computer good quality for the best price!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have got a computer with Google control. I like Google.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Faulty wifi adapter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer on 4/5/24. I had issues with wifi right away, however I didn't realize the problemw was with the laptop because there were high winds that day and the internet/cable kept going out. The issue persisted and it looks like it's the Realtek RTL8822CE 802.11ac PCIe adapter. Apparently, this adapter is very faulty. I went into the store today, 4/23/24 and they want to charge me $100 just to run diagnostics on it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they should all have microsoft 365 and word installed as part of the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop/price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP laptop. Great price for simple household bills. Customer service was awesome too.

    I would recommend this to a friend