Customer Ratings & Reviews
- Model:
- 8L707UA#ABA
- |
- SKU:
- 6550428
Customer reviews
Rating 4.7 out of 5 stars with 2690 reviews
(2,690 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the responsive touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its lightweight design, great price, and sufficient storage. Positive feedback also highlights the commendable battery life and convenient size. While some users noted the fan can be noisy and the laptop may get warm, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Initial Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working out very well, downloading software is a breeze
I would recommend this to a friendRated 1 out of 5 stars
The warranty department is useless.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About 4 months after I purchased this laptop, the fan/cooling system started to fail. When I turn on the computer I get a message/warning that the "cooling system is not working and HP is recommending not to use the computer". Then if I use it would shut down automatically in the middle of a task. I used it only for websearch and checking my emails. I went to Best Bay and was told to reach out to HP since i am within the one-year warranty. I called customer service 3 times, was transferred to technical, then warranty department, spent 2 hours on the phone and was finally told that they will send me a shipping box to send the computer out for repair. The repair was supposed to take 8-10 business days after they received the shipping. I was not happy with this solution because I purchased a new computer to avoid headaches like that. Anyway, I agreed to send it for repair. I received the shipping box later than what they told me, then I packed everything per the instructions inside the box and once again described the issue in writing in the provided form. Then drove to UPS store just to find out that HP did not send me a "return shipping label" and I had to pay if I wanted shipped out. I reached back to cust service, they "escalated the issue" again and I havent heard from them. I do have a phone number and email address to a supervisor in their tech dept. but I have not been able to each him. As i type this long review, I know that the computer will turn any moment so just to wrap it up... huge headache for a person who wanted a new computer for simple tasks and who does not have the free time to spend on phone conversations and driving to shipping stores. I do not recommend this product
No, I would not recommend this to a friendRated 4 out of 5 stars
good price for what it is
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for basic use, no professional use so its ok the price
I would recommend this to a friendRated 4 out of 5 stars
HP Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for working from home or for home use.
I would recommend this to a friendRated 4 out of 5 stars
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good laptop for the price but it is a little heavy and it is not that fast
I would recommend this to a friendRated 4 out of 5 stars
Suits the purpose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for basic work, but the top cover is flimsy!
I would recommend this to a friendRated 4 out of 5 stars
tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good TV but not easy to get hooked up to use. Need better setup instructions
I would recommend this to a friendRated 4 out of 5 stars
Great computer for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this computer is a great buy if you mainly do web browsing or use it for work!
I would recommend this to a friendRated 2 out of 5 stars
Would not recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sub-average laptop. Fan runs all the time, every time with very minimal or no applications open (even upon a fresh start after a reset or from shut down). Decent battery life, but extremely slow performance.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good computer on a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer was a good price and had served me well, as of the date.
I would recommend this to a friendRated 4 out of 5 stars
Good for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for what i need it for. The battery could last longer.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
Get what you pay for I guess.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After six months, the laptop will only charge on its side and the machine sounds like it's going to take off and fly away.
No, I would not recommend this to a friend Rated 4 out of 5 stars
HP laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery drains very quickly. The screen is a little small
No, I would not recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good hp laptop. was surprised it didn't come with Windows 365.
I would recommend this to a friendRated 4 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Melanie Roberts helped me and did a great job recommending this product.
I would recommend this to a friendRated 4 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It crashes on me occasionally but overall I’m satisfied with my purchase and I’m happy.
I would recommend this to a friendRated 4 out of 5 stars
Hp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and very nice people at customer Service
I would recommend this to a friendRated 4 out of 5 stars
Hp computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My hp computer is working fine so far. One issue microsoft push their software to hard.
I would recommend this to a friendRated 4 out of 5 stars
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like all aspects of this computer except for one thing. It does not have a cd player.
I would recommend this to a friendRated 4 out of 5 stars
First review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Running as planned after a week of use. It practically set itself up.
I would recommend this to a friend

















