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Customer reviews

Rating 4.7 out of 5 stars with 2699 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its lightweight design, great price, and sufficient storage. Positive feedback also highlights the commendable battery life and convenient size. While some users noted the fan can be noisy and the laptop may get warm, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,699 reviews
  • Rated 1 out of 5 stars

    i3 just doesn't cut it any more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like HP, and the laptop is perfectly nice, but that i3 processor just doesn't cut it if you want to have more than one program open at a time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price doesn’t match the product. The credit facility too is a scam because it becomes more expensive like more than 100APR. Just having a cash price will do good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr hopkins

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most un-user friendly computer I have ever owned Microsoft should be ashamed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is no good, slow like there are too many programs running with no programs installed yet. would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't the item that I ordered. This is the item that the store tried to give me. It took 2 hours to correct the order.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize that it was a laptop that could not download anything. Took it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hate S Mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the fact that it won't let you out of S mode. This feature should not be forced on buyers. You cant download other very useful apps.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop at Best Buy and After 1 week of using the screen went black! It was a loss!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken out of the box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the box the backspace key doesn’t work. Severely disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad power cord.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. However, the power cord stopped working less than a month after purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Move on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and flimsy I was not impressed at any point with this device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t do anything because it won’t get out of safe mode. It wasn’t worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this laptop it was too big for me and I didn’t like how it functioned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Quality Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen Quality is really bad, you literally have to keep changing angels of your laptop to get a good view of the screen..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible computer, slow, huge, inefficient. I regret buying it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse was defective, laptop was defective, touchpad kept opening things on its own.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4hours battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesnt last at it advertized! It lasts max 4 hours!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mister

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay realy just ok had better just filling 50 words xxxxxxxx

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP.6" Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just did not feel solid to me. It felt like I had to hit the Touch pad too hard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Power Button

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power button had no elasticity. Power button malfunction

    No, I would not recommend this to a friend