Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2690 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its lightweight design, great price, and sufficient storage. Positive feedback also highlights the commendable battery life and convenient size. While some users noted the fan can be noisy and the laptop may get warm, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,690 of 2,690 reviews
  • Rated 4 out of 5 stars

    hp laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. still figuring out all the bells and whistles

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no true complaints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this while my other (more expensive computer) was being fixed. It was decent for the price, but it is so hollow that it sounded funny every time I typed. No system issues, no overall complaints. It got the job done. :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Getting used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get used to work on HP. For some reasons , I feel that there is like a bubble on the middle of the typing key board. Probably is my personal sensation. Also, I have problems when typing O and P. Windows is also new to me and I am getting used to it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 sucks. It defaults to saving on one drive which is unnecessary, and unwanted. Will be an okay machine once bloatware is removed. Bought out of immediate need, would not buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sad senior

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy for me to setup . Not accepting a second user . Microsoft is involved and can’t get google chrome to open . Not too happy .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible touchpad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchpad came jammed, sent it for repair and it came back much worse and on top of that they kept my charger and ive blown up HP support about my charger no response or replacement. Here I am almost a year later and no computer charger. Luckily i can charge it with an old computer charger of mine that i have. I can run my nail on the touchpad and the computer would highlight everything on the screen. It wouldnt be a bad computer if the touchpad wasnt so sensitive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this laptop turned out to be garbage. The trackpad and keyboard was unresponsive much of the time. I bought this for an elderly person so I usually don't buy cheap stuff. It kept freezing during the setup process. I'm going to pay more to get a decent laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for over a year and it does not really work anymore and has trouble doing simple tasks, but pretty durable since i beat the crap out of it daily

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last order. Had it sent by mail.Have to try 5 to 10 times to turn it on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    xxxx

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid this on the black Friday and I am still waiting for it.

    No, I would not recommend this to a friend