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Customer reviews

Rating 4.7 out of 5 stars with 2698 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its lightweight design, great price, and sufficient storage. Positive feedback also highlights the commendable battery life and convenient size. While some users noted the fan can be noisy and the laptop may get warm, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,698 reviews
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Very pleasantly surprised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price paid thanks to the holiday sale. Touch screen works very well and the speed is quick enough for us. We really like how smooth it is to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I need it to do just not too fluffy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has been a good little admin workhorse. I don't think the USB-C is a real USB-C...while it may physically accept certain pieces of tech, it won't recognize them (external monitors, cell phone, etc.). Screen is pretty low res, but hey, I am reading word docs, excel spreadsheets, and powerpoints...ClipArt is still chief in academia. Is not compatible with Bamboo Ink. Still don't regret the cheap purchase on a President's day sale when my previous laptop may or may not have drowned. Does the job for a pretty good price. Only complaint is that Best Buy bundles this with a bunch of junk subscriptions. Buying it was a major hassle because I had to set up accounts for everything before they would take my money. So, not a beef on the laptop, just on Best Buy gimmicks.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Great Purchase !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Touch - Screen Laptop is perfect for my teenage son. It is small enough for him to carry in his backpack and It is fast enough for him to do his research for school work.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, smooth , nice touch , fast and has everything I need to do what I need . Highly recommend buying this one .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Great Christmas gift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my roommate, she absolutely loves it! Touch screen works great for her art. Everything runs smoothly for her job and more! Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touchscreen

    Rated 5 out of 5 stars

    Great features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my daughter and she loves it. Her favorite feature is the touch screen and large screen. Highly recommend for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 3 out of 5 stars

    New conputer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I like to touch screen. It is light weight. It will be a backup to my old computer which I did buy from Best Buy in 2014. I feel it will be a good computer for someone need a new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Computer, Good Buy...doesn't come Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's actually a pretty decent computer, especially for the price. I was hesitant to buy an HP again because they seem to only work efficiently for about two years. I had previously owned a Toshiba laptop which I used for several years and it never had problems (the same opinion is shared by someone else I know that still has their toshiba Laptop, mine got lost in a move. I do think this is a good computer for the price, but it's also a little frustrating at first because Microsoft makes it pretty difficult for you to use other programs that aren't owned by them...but that's not just an HP problem. I would buy it again....probably in another two years, unless I see a Toshiba for sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use, great size! Very pleased! Thank you to Geek Squad for their assistance to purchase and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy it quick!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exceptional! Battery last for a long time, super fast, super reliable. I’m a college student and this is made being able to work on assignments a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    School

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop easy to use, love the touch screen. Great for school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is user friendly. Setup was simple and quick using Microsoft account. Performance is as described by manufacturer hardware specs. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    H P laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    H P laptop is awesome. Of course, my old one was 15 years old, but love my new computer. A pleasure to work with and shouldn't have waited so long. Price was great also.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It’s the perfect size, it’s lightweight so you can take it anywhere with you. Plus you can play games, watch movies, and edit videos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system roughly a month ago & so far, everything has worked perfectly. Programs open quickly & I can multi-task, without the system getting bogged down.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying this computer. It’s lightweight and easy to use. Perfect for my writing projects and I love the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on the fly and I have to say I am impressed. It has Great battery life, performance, and versatility.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Great biy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is exactly what i was looking for, with the ten key. It is super lightweight, and super fast. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    University Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for university. My daughter takes this one to class since it's lightweight and its battery life is awesome. Her gaming laptop stays in her dorm! Go Noles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer to do my schoolwork and it works wonderful. I’ve had it for over two years and I haven’t had any issues.

    I would recommend this to a friend