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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2690 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its lightweight design, great price, and sufficient storage. Positive feedback also highlights the commendable battery life and convenient size. While some users noted the fan can be noisy and the laptop may get warm, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,690 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    University Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for university. My daughter takes this one to class since it's lightweight and its battery life is awesome. Her gaming laptop stays in her dorm! Go Noles!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great! It's high speed and lightweight. The touchscreen is a great feature. Best purchase I've made in a long time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for personal use. Speed seems to be where I need for what I use it for. Display is okay but I am not using it for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to be able to work from home on days that I needed to. It has been great for that. Fast speeds and doesn't lag, very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I ordered it to be!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I expected! Touchscreen not heavy, the 15" is bulky but that's all 15"! I needed it for school and am not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is so convenient. It stays charged a lot longer than other computers I've had and it is also a lot faster. I'm on this computer a lot and not for work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Hp laptop in S mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my new 15" HP laptop in S mode a little disappointing because there's so much restrictions. I'd like to install my security suite w/ vpn from my internet provider which i been using for a long long time now, but they won't let me. You can't install software that is not Microsoft verified, they do this for security purposes. Stated you still can get out from safe mode, but you can't go back once you're out of it, and that's the one worried me alot! So far Microsoft depender updating regularly and my laptop running smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Simple!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use, lightweight! I am using it primarily for school work and miscellaneous internet searches and it gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the product. Shopping at Best buy is always so easy. The laptop does everything I need it to do. It's fast and has great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for college. The variety of products are overwhelming. After 2 weeks of research, and finding the best deal, this HP laptop is the winner! I can perform all of my school and personal work. It's fast, and great looking! If you're a college student or work remotely, whatever you need It for us 100% reliable! The other thing I learned along the way, was to make sure and get "ALL" electronics from BEST BUY, they have excellent customer service help, and the bonuses are a +

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer we decided to go with had been nothing but excellent. The touch screen the clarity the speed have all been phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing find! After having my previous HP notebook for 8 years, it was time for an upgrade and this product did not disappoint. The performance and speed is top tier, with myself being a college student, this computer has made completing assignments and tasks so much easier and an absolute pleasure. I would definitely recommend this product to anyone who is looking for an affordable option without sacrificing the essential and modern components, features, and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Great battery life, clear display

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for work,homme work,pictures and videos

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied... overall.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop for the price and work. If you do not want to spend a lot and light duty work, this would be the one. I mostly work at home with some graphic works and lots of Zoom meetings. Sometimes you need some multi tasking to endure boring discussion. I never had a single problem. Satisfied overall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    In general good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this laptop for about one year, it works as expected and no issues so far. The only thing is that the screen is not as bright as our previous Toshiba Satellite before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    HP touchscreen Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great and easy to use, I recommend buying this laptop to anyone looking for a the best affordable and touchscreen laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying this computer. I love that it’s touch screen and easy to navigating. It’s light so good for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Great HP touchscreen laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas present to replace an older HP laptop. Works great. Easy to use with the touchscreen and you dont need a mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value, better once you turn off safe mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife to play sims, runs great and easy to set up. It does come in Safe mode or whatever the newish windows update is and doesn’t really tell you it’s in that mode, so that might present some challenges early on depending on your needs for the computer or if you’re trying to download something from outside the App Store (I hadn’t bought a new computer in many years). A quick google search made it easy to get out of that mode and it’s been smooth sailing ever since.

    I would recommend this to a friend