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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2690 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its lightweight design, great price, and sufficient storage. Positive feedback also highlights the commendable battery life and convenient size. While some users noted the fan can be noisy and the laptop may get warm, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,690 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The “Best Buy” I could have found!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my laptop from Best Buy almost a year ago and have been using it for college. My laptop still runs as if I bought it yesterday and with the low price I paid for it, I definitely found the best deal. Thank you Best Buy, I am LOVING this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP Laptop Mdl 15-DY5033DX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Laptop is just right for our small business. Love the touch screen as well. Easy to setup & transfer files from old laptop. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent performance for affordable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my HP laptop touchscreen earlier this month and I have to admit so far it has been performing very well... I am looking to to upgrade the RAM and ROM storage in the near future for when I need it for higher performance but otherwise I love this product

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP lover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this touch screen. It was easy to setup and also connect with the HP printer i have. Thank you to the sales rep who helped me find it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft Edge mandates

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really good.I gave it 4 out of 5 because the Microsoft edge mandates get me. Maybe I’m old school but being partial to Google chrome and wanting to download it, then being told that it would compromise my laptop and I would have to take it out of S mode literally scared me! I’m still not sure how I feel about that and I may consult with someone to get more clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the laptop seems to be great! I wasnt happy about having to replace me fingerprint Envy for facial recognition, but it's not that bad. I use it primarily for school and i love it. The only issue came about aftef i did the BIOS update. It caused my laptop screen to go blank, three times. I have not had issues since. But i am watching out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little beast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has replaced my gaming PC for my daily use. Now, this thing is NOT a gaming laptop! But it can do light gaming—Minecraft, Stardew, etc. However, this has replaced my gaming PC because I can do all my schoolwork on it. Write essays? Done. Research projects? Done. Watch documentary? Done. Zoom meetings? Done! This thing looks like it might not be able to do much, but it can! The only drawback is the battery. The battery is okay. I wouldn't leave the house without taking the charger. Overall, I am happy and recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    I enjoy my hp

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my laptop. Its been 9 months since I purchased and every use im more intrigued. I love that it's a touchscreen. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have really enjoyed. As I am used to a touchscreen at work this was easier than prior laptop. We use it for business, personal, and for college. Portable abd lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for a simmer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to play my sims, I was looking for something cheap for all my sim expansion packs and all my cc. And my game works smoothly. My game runs smoothly. And all my cc fits. The battery life could be better but other than that great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I’m very happy with my deal. This is an amazing laptop and I recommend it to everyone. Is very useful and I can use in all places

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SENIOR SPECIAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer/don't need a lot of bells and whistles/just right for my needs/read newspapers on line/order from web sites/don't do gaming/also purchased at reasonable price/perfect for retirees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mother bought My Son the Computer for Christmas and we haven’t had any problems as well as it has a lot of storage for him to do him school work .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an excellent laptop for the price, very good display, speed and performance, nice color and desing, i recomended this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I appreciate the function and the touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Best buy best price s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the reviews it's that good wind you need a laptop best tops for pictures but keys could better for older people like me it speed now the store how many times would go out of way to help me . like how store also recycling

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Nice laptop. Touchscreen is nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. I like the touchscreen. Def a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Laptop For Work/School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth what you pay for! if it’s for school or work then it’ll get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for teachers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as a Christmas gift for my mom and she loved it! It has the perfect amount of space to save old memories and create new ones. She also liked the ten key as she is an educator and inputs a lot of graded assignments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy….

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s simple the Best, I can’t express the technical aspect is phenomenal… and the touch screen feature is an added touch

    I would recommend this to a friend
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