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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2690 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its lightweight design, great price, and sufficient storage. Positive feedback also highlights the commendable battery life and convenient size. While some users noted the fan can be noisy and the laptop may get warm, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,690 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A good replacement for my old laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop because the battery in my old one was swelling, plus it was about 5 years old. This one is a great little replacement. The setup was a breeze. The startup is quick. Overall, I'm extremely pleased with this one. I can highly recommend it if your looking for a good, reliable laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my laptop for my business. I really love it. The natural silver color is beautiful. I love that it has a nice amount of memory. It was easy to setup. The touchscreen is nice. I just have to get used to it. The price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Easy use. Everything still working great. Got this as a new laptop for my mom and she's very happy with it. I am too, as she doesn't have all the problems with it she was having with her older machine.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. Plenty of storage, great for basic college classes. Touch screen comes in hands and so does the 10 key.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic purchase. Bought for my 93 yr old grandpa and he is able to use it with no issues! For the price it is better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes his laptop. It served its purpose. My son watches videos, plays games, and uses it for some school projects.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Overall best SOHO Laptop of 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for Price. This item is always discounted for around $350 making it an extremely good offer from HP and BestBuy. Has an Core-I cpu and ssd for top speed. Most decent office laptop would also be perfect for school work. The only thing which might be missing is a USB-C thunderbolt port but does have usb-c.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is lightweight. Overall sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my HP laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of HP products for years, and the laptop I purchased has met all of my expectations!! It's fast, was easy to sync up with other devices in the house, and was quick and easy to set up. I use it a lot every day and I couldn't be happier with it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! I use it for everyday browsing, and to take meeting minutes for the fire company I volunteer for. The laptop operates quick and efficiently. I also picked this up using Curbside pickup and the attendant was quick and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful Display

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding display makes typing my work so much easier. Love watching movies on it, and zoom call are so clear!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to use. I consider this laptop to be an excellent value for it's cost. My only concern is that I can't install my Webroot Antivirus, which I've used for many years, on this computer. I'm a bit uneasy without the added protection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, works for me. I’m doing work from home And this is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great steal for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, not bad. I got it for $275 at Best Buy down from $499. I recommend it for that price. However, I first upgraded the memory to 16 GB, so now I have 24 GB instead of 8 GB. Seems very fast for my use, mostly office work and personal, youtube, movies, email and such. Occasionally I play some games as well, nothing too advanced. Works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All-around Laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my new laptop now for a few weeks and I have not had any issues at all with it. It is lightweight and very quiet. I am even considering buying a 2nd one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it for my schoolwork!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 being great? 5! It’s awesome!!! Touch screen works great, easy to navigate. The only thing I don’t care for is how touchy the keypad is. Sometimes it I gently brush against it it will clear all my words but I can just right click and hit undo. But it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school and entertainment purposes, the display is nice and it's easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for what we needed. Runs smoothly and haven’t had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this touchscreen laptop it saves a whole lot of time not having to always use the mouse. Lots of great features in ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my HP Laptop! What a fantastic change to my old laptop. It starts immediately and works fantastic! I was thrilled with the laptop and with Best Buy for having amazing service and members of the Geek Squad who are fantastic and very knowledgeable!

    I would recommend this to a friend