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Customer reviews

Rating 4.7 out of 5 stars with 2698 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its lightweight design, great price, and sufficient storage. Positive feedback also highlights the commendable battery life and convenient size. While some users noted the fan can be noisy and the laptop may get warm, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,698 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    SK

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for the money spent. Thin and easy to carry it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 3 out of 5 stars

    Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works fine for everyday use. I haven’t had any issues with it. There isn’t anything outstanding about it. Good for the price I do like the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a computer work work and this was a great computer for what I needed and couldn't beat the price for the specs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a laptop that does alm tge basic functions and doesn’t break the bank, tgis is a great laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my computer to work on music and so far no problem with handling the processing of it , a excellent computer for its value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kevinartman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth touch screen and keyboard has a light touch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for the quality of the product, very versatile and easy to use, the HP brand is a guarantee of quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim Long

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I was looking for in a laptop. The 10 hour battery life is ideal for how I use this computer. I have recommended this laptop to my retired friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was very easy to setup. It works great for what myself and my wife need which is more basic internet browsing, video streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was for my sister in law. She loved the touch screen and the amount of storage/memory. Great value for what we got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, it's just wanted at a great price, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Just what I was looking for. Only complaint is I got a demo version and had to bring it in to get it wiped - they were very helpful and apologetic and the fix was free

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Wont give this one coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I do wish the bartery life was better. Slim, light, and easy to type on. Power bittin leaves a lot to be desired though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as a backup / travel system but I'd be able to use it everyday if needed. Great performance, beautiful display. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works to perfection and I’m able to use the laptop for both school and gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this laptop. For the price that I bought it for , it works for all my needs and then some. Perfectly suits what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I needed something for work and I'm really happy with the way it functions. The price is right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the price. It does everything I want to do and more. Very satisfied with my purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange broken red computer HP with new silver HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought our red laptop to Geek Squad to remove virus. While it was being fixed, the clamp on the lid was broken. Unfortunately we did not open the computer until we got home and noticed that the lid was broken. We brought it in several time over the next few months and 1) said it could not be fixed(after sending it out to factory) and 2) out of warranty. Since I mentioned that we did not damage the computer lid, they replaced this computer with another comparable HP. Thanks to Joseph Finelli and Jeremy Geek Manager). They also set it up with the appropriate programs. Thank you so much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was amazing, i loved the quality of the screen and in general great laptop. bestbuy is the best place to get your stuff at!

    I would recommend this to a friend