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Customer Ratings & Reviews

Your price for this item is $474.99
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The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 652 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance, portability, touchscreen functionality, and speed of the 15.6" Touch-Screen Laptop. The size, sleek design, and lightweight nature are also appreciated. However, some customers have expressed concerns about the battery life and the laptop's tendency to heat up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 652 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my little sister for school solid laptop for simple tasks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great setup, excellent system performance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast device setup and transfer of applications and data from failed system which required this purchase to be made. The system has been performing very well after these transfers have been made, much better than the system it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Touchscreen

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it’s touch screen to and it slim in size

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as expected and would recommend to others to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast battery last a long time. Highly recommend, for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doug and Sonia's laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop. Easy to carry and works well. I wish the key pads had more contrast between the tabs and the letters, to make them easier to see. Lovely colors on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good starter laptop if you are needing something for the basics. I just needed an upgrade to an older version so I can keep up with emails, surf the web, etc. Great bang for your buck if you are looking for something reasonable that isn't going to break the bank!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. I tend to stick with HP because of its great quality, screen display, and long-lasting performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is beautiful, is very fast nice and magnific

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great purchase and the computer works excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Even runs the sims 4 which can be sketchy on some computers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't do graphics anymore, so all I really use my laptop for now is writing, music, and internet surfing. This is perfect those things. Plus, I got mine for a sweet price. The only knock is I wish the keyboard was backlit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop computer had a good sale price when I bought it. So far everything is working fine on the laptop computer. Had a smaller computer before so it is an adjustment getting use to this computer. I have had a very good experience when I purchased the laptop from Best Buy. Every one was very helpful and professional.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    A bit of a concern

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have noticed this laptop runs warm to the touch on the keyboard and more so on the undercarriage. My ladt HP laptop was great except it ran so warm that it "cooked" the mothetboard. I am considering returning it because of that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good laptop computer. It is a good quality and meets all of my needs and expectations. The initial set up was relatively simple. The transfer of data from my other device was pretty streamline. I am happy with the touch screen. The quality of the Hewlett Packard brand meets all of my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    student

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop good size and fast ,good touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this laptop! It is perfect for what u needed it for, I can design to make projects with silhouette studio, plan my upcoming trips and stream movies. All I asked for!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's incredible! I gave it to my boyfriend for his birthday and he loves it! Very good

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop for college students very efficient. The touch screen is an a dream come true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and looks great. I love the touch screen function too!

    I would recommend this to a friend