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Customer Ratings & Reviews

$565.37

Customer reviews

Rating 4.6 out of 5 stars with 711 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 711 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fast & is working great. It will only be used at church for power point presentations, which is important to have a reliable computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is a good brand now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was slightly apprehensive about buying an HP. I had one of their laptops back in the early 2010s and it was awful. They have gotten their act together. This laptop is excellent. With 8MB of RAM, it's great for web browsing, documents, and light editing of photos. It also seems to be made now so that you can safely wipe down the computer (in the age of Covid) without damaging it. That was the reason why my first HP laptop bit the dust. The price is so low, I'll just get another one in 3 or 4 years, probably sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my cousins’ schoolwork and it has been perfect,fast, reliable, and easy to use. They love it, and I am glad it is helping them stay on track.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing.Love my HP.Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for MSO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good for everything else as far as doing Microsoft office things. But slicer apps run kind of slow.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    H.P. yes ... Best Buy Online? NO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this HP laptop online, on a Memorial day sale. Paid extra for same day delivery. Did NOT receive it that day. Was refunded the money for the shipping, then was refunded the amt. for the laptop, then it was withdrew again on the 3rd day. Received the laptop on 4th day. The laptop itself is great! Nice & quick, & smooth running with my programs. The touchscreen great too. Just wish I didn't have to go through the hassle receiving it. Best Buy's customer service was semi-helpful, but their ordering system needs to be more efficient. I would definitely recommend this laptop, Best Buy..... not so much.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it everything is great!! I keep it close to my nightstand and so easy to open that beautiful screen and type away!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First HP laptop I’ve purchased. So far very pleased with it. Meets the need it was purchased for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father for his birthday. It was really easy to set up and transfer all of his data from the old computer to the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Totally satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Does everything I want it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    OK Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this. It replaces my old HP Laptop. Easy to use. It's touch screen. It was very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop performs very well for the price. I use it to create documents, brochures, and emails.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick Booting Up and Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product , boots up quickly , just the right laptop that I needed , I bought an external CD DVD recorder , so I can still use my CD Rom with this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great product and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy this computer is to use for my personal and professional needs. The touch screen has been a bonus feature that I dind myself using more often than I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp lab top

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love this lab top. It’s been perfect for school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and Very good quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale. Set up was very easy. Love the touch screen option. I use it to pay bills, do banking and access work stuff. So far it has not disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was perfect for my elderly mother to do her personal business. She was able to operate it easily and needed little help. Perfect for someone that is not knowledgeable in computers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter received this laptop for Christmas and absolutely loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price, touch screen and good screen display, easy set up, Good quality, quick screen change. Good choice even for someone who is not familiar with technology such as my self.

    I would recommend this to a friend