Customer Ratings & Reviews

Would of given a 4 star if it had SD card reader slot

The laptop seemed good for a short while (good for what I bought it for) before I realized it had a touch screen defect. From time to time, it thinks the screen is being touched at two separate points. When that happens, I can't use anything anymore until the screen goes back to normal. I will try to get this resolve through warranty, but not sure how that will go. Very disappointed at the moment.

Great laptop for the money. Easy to set up and use.

This was purchased for my 10 year old she loves it,

Easy to set up for a senior citizen. Very cost effective.

excellent sale price/good quality nice features for the $

Delivered in time and good quality and good price.

Pretty helpful staff. Great quality laptop for a budget.

Great laptop everything is up to date, just dies alittle quick for my taste

Purchased this computer for my daughter to use in school, as they require a laptop. This met all of the requirements from the school and was priced relatively inexpensively. Was easy to set up and use out of the box. My only issue is that 20 days into owning the computer, it stopped in the middle of a paper my daughter was writing. Screen just went black, it would not charge, nothing. As it was past the 15 day Beat Buy exchange policy, Geek Squad has to send it back to HP for a new motherboard. Not terribly pleased if I am being honest.

Sturdy, but wish I could afford a MAC. This will suffice for now.

Good computer for my kids to see videos and movies

Love it and I love Best Buy they sell the best stuff

I bought this HP laptop to replace a 5 year old HP that had heavy use with no problems. The sound on the new laptop is weak, even when cranked to the max; the color appears "faded" and the text is not "crisp." The performance is fine. Wish my old HP hadn't died.

Purchased this for my son as a graduation gift. He loves it

Laptop is good in performance. And I purchased it as a first personal laptop for my 7yo daughter. I have put 3 stars because the quality of the screen resolution could be better. The screen brightness is low when even on maximum. You dont really see any difference when you bring it from low to high.

Had it for a few weeks and the cursor and touch pad stopped working, dropped it off with the Geek Squad and just waiting to see if they can fix it…..

Same day order and pick-up. Very satisfied with network .

The laptop looks good. I'm overall happy with the product.

Its ok .weird the battery is enclosed.other wise its a good laptop