Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.6 out of 5 stars with 702 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-702 of 702 reviews
  • Rated 1 out of 5 stars

    Geek Unprepared= no tools, no estimate for repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dear Best Buy, I am requesting a full refund for the recent Geek Squad service visit. The technician who arrived was completely unprepared — he brought no tools, had no information about repair costs, and told me it would take “about a month” just to diagnose or fix the problem. That is unacceptable. I paid for competent, professional service, and what I received was a vague visit with no action or value. I ask that you please issue a refund immediately in order to avoid any further escalation. Thank you, A.L.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    battery life is horrible!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery goes dead very quick, i’m starting to think they sold me a refurbished laptop

    No, I would not recommend this to a friend