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Customer Ratings & Reviews

Your price for this item is $317.99
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The comparable value price is $529.99

Customer reviews

Rating 4.6 out of 5 stars with 656 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the 15.6" Touch-Screen Laptop's overall performance, particularly its speed and suitability for streaming. The touchscreen functionality and ease of use are also frequently highlighted as positive aspects, along with the laptop's battery life and screen size. Many appreciate its lightweight design, making it portable. The affordable price point is also a recurring positive comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 656 reviews
  • Rated 4 out of 5 stars

    Hp Laptop ;)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It’ll be a month since I had this laptop in 3 days and no problems. Needed an inexpensive laptop for university and thankfully it’s working well. The only thing is the screen, the resolution isn’t perfect for me. I’d like to purchase a more expensive hp or apple laptop next because of good screen quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP lap top windows 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product by HP . It does more than we could ask for

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose, but the battery life doesn’t last long and it tends to overheat at times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is great wish it works have came with a case

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really old and price was too high i discovered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The open box sale disappointed me a bit. A week later i saw the same product NEW for sale on amazon for a lower price. Also, I expect open box units to be a couple months old and the one I received was over a year old. It was in good shape. I had to reinstall windows 11 as apparently one driver i added with an app froze it up beyond recovery. I am sitting with the unit I bought and it is working fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thoroughly satisfied with the work of a team member at Best Buy and highly content with my new HP laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer my son is so happy, good quality and price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good quality for the dollar spent is touch screen which I like and is pretty fast depending on the WiFi it’s good for wat I’m using it for the dtf program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, HP laptop, very good neighborhood, excellent RAM memory, excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. It's worth every cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new laptop computer, used for computer work and writing, some games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like all the products I bought at Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never even turned it on.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is more about how I received my item. I ordered an open box by mistake. That being said, being an open box I can understand it not be packaged the way the factory would package it however I literally received the laptop and power cord in a box. That's it...NO packing materials at all! Just flopping around in there, which is why I never turned it on...just returned it. I won't even go into the way/condition I received my box in.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great performance and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with my HP 15.6" Touch-Screen Laptop. It’s fast and works smoothly for everything I need, especially streaming and everyday tasks. The touchscreen makes it very easy to use, and the setup was simple. I also like that it’s lightweight and the battery lasts a long time, so I don’t have to charge it often. The screen size feels just right, and I think the price was very reasonable especially if you can catch it on sale. Overall, a great laptop for both work and entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Great Everyday Laptop for Work & School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the HP 15.6" Touch-Screen Laptop (Intel Core i3, 8GB RAM, 256GB SSD) for a few weeks now, and it’s proven to be a solid, dependable machine for everyday tasks. What I Like: ✅ Smooth Performance: The Intel Core i3 and 8GB of RAM handle multitasking without a hitch. It’s great for web browsing, emails, Zoom calls, Microsoft Office, and streaming. Perfect for students or anyone who needs a reliable work-from-home laptop. ✅ Fast Boot & Load Times: The 256GB SSD keeps things running quickly — the laptop boots up in seconds, and apps load without lag. ✅ Touchscreen Convenience: The touchscreen is responsive and accurate, making it easy to navigate quickly without relying on the touchpad. ✅ Sleek Design: The natural silver finish looks clean and professional. It’s lightweight enough to carry around in a backpack without feeling bulky. ✅ Quiet Operation: Even when running multiple tabs or apps, the laptop stays cool and quiet. Things to Consider: ⚠️ Not for Heavy-Duty Tasks: This laptop isn’t built for gaming, video editing, or other processor-intensive tasks. It's great for day-to-day use, but not for demanding software. ⚠️ Screen Brightness: The display is decent indoors but a little dim in direct sunlight. If you work outside or in very bright rooms, it might be a bit hard to see. ⚠️ Speakers Are Average: Audio is okay for casual use, but not super loud or immersive. Headphones or external speakers are better for music and movies. --- Bottom Line: If you're looking for a budget-friendly, well-performing laptop for school, remote work, or everyday use, this HP model checks all the boxes. It’s not flashy, but it’s fast, efficient, and gets the job done — especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touchscreen

    Rated 5 out of 5 stars

    Perfect every day laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on special for 279 and what you get for the price is fantastic. Light weight thin fast touch screen big screen windows 11 this is a perfect laptop for your average user with regular everyday tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 5 out of 5 stars

    You won’t regret it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the 15.6-inch HP laptop for a few months now, and I’m genuinely impressed with what it offers for the price. The display is crisp and bright, making it perfect for both work and streaming. The size hits the sweet spot — large enough for productivity but still light enough to carry around easily. Performance-wise, it handles everyday tasks like web browsing, video conferencing, and multitasking without a hitch. The keyboard is comfortable to type on, and the battery life is solid, lasting most of the day on a single charge. Whether you’re a student, a remote worker, or just someone who needs a reliable laptop for daily use, this HP model delivers excellent value. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Touchscreen

    Rated 5 out of 5 stars

    OMG, best purchase ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting much at first, but seriously — this HP 15.6” Touch Screen Laptop blew me away. For the price, I was like, “okay, let’s hope it works,” but OMG it’s actually really good! It runs super smooth thanks to the Intel Core i3 and 8GB RAM — I can browse, watch Netflix, do school stuff, and even light editing without it slowing down. The 256GB SSD makes everything load fast, like I literally open it and it’s ready in seconds. Also… the touchscreen! I didn’t think I’d care about it, but it’s SO convenient. I catch myself tapping and scrolling on the screen all the time — it feels natural and super responsive. It looks sleek, the battery lasts a decent amount of time, and it’s lightweight enough to carry around. Honestly, for a laptop under this price? Total win. Best purchase I’ve made in a while! You can play some games on it tho

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touchscreen

    Rated 5 out of 5 stars

    Great Laptop for Home Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has a nice sized screen and keyboard. Plenty of memory and processing speed for basic uses. You may need one more powerful if use is business or research. Touch screen is an added bonus, saving keyboard typing. Combo laptop/tablet function.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Touchscreen

    Rated 5 out of 5 stars

    HP touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school, portable and holds a good charge. Very light weight and good touch screen.

    I would recommend this to a friend