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Customer Ratings & Reviews

Your price for this item is $350.99
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The comparable value price is $529.99

Customer reviews

Rating 4.8 out of 5 stars with 43 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 43 reviews
  • Rated 5 out of 5 stars

    15.6 inch laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is an excellent condition. Glad I bought it from Best Buy would love that $400 gift card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop with solid features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop with solid features and performance for the price. However, the build quality feels a bit on the cheaper side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement gift Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement laptop for my son for his birthday which is 2 weeks after Christmas. He hasn't received it nor opened it yet but it is just like the one he already has and busted the screen. Instead of replacing the screen I was able to get this one on a great sale almost close to the price to replace the broken screen without the headaches you can get from broken screen repair. This time I bought a warranty. The previous model was good enough for him since all he does with it is game so no complains on my end. He will appreciate the updated touch screen since his previous model didn't have touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best manufacturers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been buying HP’s for decades and they never let me down. This one has all the bases covered at an exceptional price. Battery life could be a little bit better but it’s on par with the rest so it’s really not a gripe. I highly recommend picking one up when they are on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for Brand names

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthy components for an Excellent Price. I bought this for my elderly mother. She needs it for job applications and e-mail mostly. It's a Christmas gift, so she hasn't used it yet, but I expect good things from HP, Intel, and the amount of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has everything that we needed for our everyday uses. Very lightweight weight and the touchscreen is responsive. Got on sale so the value was great for all the features that it comes with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine for my son during a Black Friday sale. This is a great unit for him to surf the web and check and send emails. The price point was just were I needed it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All great things don't have to cost $$$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After opening the box and setting up this PC I've realized that it is the perfect weight and size for my elderly mother as a Christmas Gift. It is also a better product than the price would have you believe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PURCHASE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer but at a great price. This was my Christmas gift to myself and happy I went to the Best Buy website.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a good buy for the price. The screen is a nice size. It is easy to navigate. Light weight. Good battery life. I'm older, so the use is mostly for emails and social media, and searching topics of interest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic laptop with standard resolution touch screen but with the 13 gen i3 the performance is fine for basic browsing and email. Very light too. Excellent value laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop couldnt get any better although i dong know much of computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is perfect for my wife. She uses it for online social apps and shopping apps. It runs everything smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for a Christmas gift for our daughter. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen and the screen being 15.6. Will Say the pop ups suck. Other than that great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer, very lite but powerful, good for my work and home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer! I absolutely love it! Using it for school work and for play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable laptop for the price. If using for pure work and nothing memory heavy in terms of storage, this is a good laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I have been needing a new laptop. This is just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this as a Christmas gift Have an HP myself screen is great

    I would recommend this to a friend
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