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Customer Ratings & Reviews

Your price for this item is $389.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 2055 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the 15.6" Touch-Screen Laptop's touch screen, price, and user-friendly nature. Many customers mentioned that the laptop offers great value for its price point and that the touch screen is an excellent feature. Others appreciated the laptop's ease of use and the ample storage space. However, some customers expressed concerns about the battery life and build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,055 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my wife. She isn't into gaming or videos but wanted to try out a touch screen. This computer fits the bill. She uses it mainly for email and facebook. So far it has met her needs. The plastic case is on the cheaper side but overall it is a good value computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the laptop represents great value for money. The touch screen feature is an added bonus for children who enjoy using a tablet but are adjusting to a laptop. My only complaint is that some of the software that came installed (The Power Media Player) doesn't open at all. I have tried several different ways of opening it and it just won't load.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop three months ago because I was starting grad school and I absolutely love it. The touchscreen interface always works smoothly, as does the touchpad, if I choose to use it. The i3 processor works well for streaming movies and internet usage. I mainly use it for word processing and browsing online, so I can't say anything about the gaming capability, but it works well for my needs. Battery life generally lasts around 4 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Great product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product speed is fast and touch screen is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 4 out of 5 stars

    very light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for the price. Easy to operate, great for school.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this touch screen laptop during tax free weekend, excellent purchase. very good value for money.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop from HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, Got this great deal on HP laptop from Best Buy. Great for home use and windows 10. Only thing to be a five star would be a larger battery (this has 3 cell and lasts about 2 hours) and have a backlit keyboard. These would probably add another $150.00 to the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Easy set up and very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a 1st time user of a HP laptop I was very impressed with this product. It's was easy to set up and the price was excellent . I used this laptop for music, emails, surfing the net and writing documents. The only issue I have is with Caps key - the light is not bright enough to see in a bright area. Overall I'm satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 Mb memory and 1TB hard drive is hard to find for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Quality laptop for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best quality laptop they had at the price point I was looking to pay. It's fast and works really well for everything I use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Windows 10

    Rated 4 out of 5 stars

    love the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer works great. love windows 10, like the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Windows 10

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 great value all the apps I need. Descent speed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    HP laptop perfect for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for school and I really enjoy using it! I like that it has intel processing power inside and that Windows 10 was already installed. The touchscreen feature is an extra perk. Battery stays charged for several hours so I can get all my work done.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great lap top!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen! Fast, smart system at a great price. I use it for school and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is being used for my kid in high school. Good features for the price and it is touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for Home or Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop, screen size is excellent, touchscreen good, performance is very good.. In overall I recommend this Laptop. The only issue that I have had on this laptop is about the network card for wireless connection, sometimes the network card for some reason it cannot connect to internet by wireless until reset the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Product was a gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this product for my grandchildren (twins age 10). It has two important features many laptops don't have: touchscreen and optical disk (DVD /CD) drive. The price was reasonable and I had it delivered to a Best Buy store near their home for convenient, safe pickup. It is also nice to have Geek Squad help available nearby.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Windows 10

    Rated 5 out of 5 stars

    computer is easy to use for my 9 and 7 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas gift for my grandsons they are excited to use for their homework. The touch screen is great and windows ten is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great computer for a non power user.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer because it was a great value. I3 processor and six gigs of RAM give me all the power I need to surf and read email. This computer makes it possible for me to bring work home for overnight or weekend review. I'm glad I bought this one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Basic Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the laptop for a few weeks now. There doesn't seem to be any problems as of yet that has been mentioned in previous post. I've not had the pleasure of using the touch screen yet. When I use the laptop I forget that it's a touchscreen. Overall it seems to be a good laptop for the price and what I want to use it for.

    I would recommend this to a friend