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Customer Ratings & Reviews

Your price for this item is $389.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 2055 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the 15.6" Touch-Screen Laptop's touch screen, price, and user-friendly nature. Many customers mentioned that the laptop offers great value for its price point and that the touch screen is an excellent feature. Others appreciated the laptop's ease of use and the ample storage space. However, some customers expressed concerns about the battery life and build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,055 reviews
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Works like I need it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a basic unit with technology and it works fine. I still need to do all the tutorials, etc, but I don't use it enough to need to understand it. I guess if I tried to understand it, I wouldn't be such a basic unit. Ha. Anyway, I would recommend this to those of you that are like me. Cheers!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the laptop for about a month. with no problems. The touch screen works great, however, I still use the mouse most of the time my fingers are just too big for the small letters! Down side - I don't like all the updates HP sends out, it burns through storage faster than I would like.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Value for Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    + Webcam , WiFi, Touch screen , W10, DVD/CD drive, 1TB , overall performance and - no blue tooth , only I3 Processor , lacks stylish look , semi fragile.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a reasonable price. Love the touchscreen and with 1tb memory you can't beat the value. Love HP.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Welcome Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very easy operate, I like being able touch screen command, I liked this computer so I bought the HP Envy 7640 Printer which has Windows 10 compatibility. The sales people at Best Buy were helpful in both my purchases in August and this past week.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Mostly pleased....still getting use to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am mostly pleased with my computer. I am still familliarizing myself to the new look and feel of both the computer and Windows 10. I can see that both have a lot to offer considering what I was use to. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this. Touch screen light weight . Great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    A user friendly machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Easy for a novice to set - just plug in and start typing. Only difficulty I have is figuring out how to make the wireless mouse compatible with the uni

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop replaces a desktop with a monitor and keyboard. Obviously, takes up much less space and is portable and light enough to take on trips. I like the new Windows 10 and added Microsoft Office with Outlook, Excel & Word. I find that it is fast for what computing I do on it. With 1 TB drive, there is plenty of capacity for pictures, videos and music.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice family laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a very nice laptop for the entire family. My daughter does school projects with it and it was very easy to connect to our printer. Love the touchscreen and the side number keyboard is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent computer for the budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going over several different computer brands the HP is what I went with , good functioning computer with pretty decent features...cant beat it with the price best buy had on it...worth the purchase for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Everything the typical user needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for a typical user. I don't know how well it would perform with gaming, but does everything I need. Touch screen is awesome and makes for great functionality. Originally was going to get a 2 in 1 and I think this is an even better option overall.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    It's very light weight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my husband because he loves to create floor plans and designs for houses. He loves the touch screen feature. He also likes how light it is compared to my 2 in 1 labtop. He also likes that it has a disc drive so he can download the programs he uses.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. It has everything my son needs for school. easy to use and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer for the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all requirements for a good daily use computer. I do not use it for anything big, but the speed has been great for general internet use and daily email use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to purchase a new laptop for school. I cam across this one and it was a fair price. So I thought. I think I took advantage of the store. Fast downloading, up loading, etc. I couldn't think of a better computer to get all my college classes done with.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good for standard computer use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't blow you away with its specs but it gets the job done. My girlfriend doesn't do much with her computer but she is learning to love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Perfect for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good general use home laptop plus I was looking for something to use while taking some online courses. I chose the Touchscreen mainly because I have children and they touch the screen anyway, might as well get something designed for them to interact with.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Great computer for teenagers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was very accessible to navigate. My daughter loves the touch screen feature

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Sleek, lightweight easy to use laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP laptop and wish I could say the same for Windows 10. I like the good sized screen and the touch screen feature. Windows 10 has changed nearly every program, even if just a little bit. Just enough to made it a little more difficult. Several "computer savvy" people have tried to activate Cortana and we have all given up. I love the equipment and will enjoy it more when all the bugs are worked out.

    I would recommend this to a friend