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Customer Ratings & Reviews

Your price for this item is $389.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 2055 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the 15.6" Touch-Screen Laptop's touch screen, price, and user-friendly nature. Many customers mentioned that the laptop offers great value for its price point and that the touch screen is an excellent feature. Others appreciated the laptop's ease of use and the ample storage space. However, some customers expressed concerns about the battery life and build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,055 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    It's a great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It is a little slower than we expected it to be when on the Internet but over all it's a great computer. Love the touch screen feature and gets the job done. Would absolutely recommend to friends and family!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    best laptop I've had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this is it. Speed, function, size Is just what I needed. Just wish it had non slip surface for when I pick it up. And no lip or indentation for ease of opening. But that's minor. Overall great computer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop is nice and fast and the touch screen is great for work

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy laptop to use. The touchscreen screen is pretty neat.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for any age

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the available space and the touch screen really fast processor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves the purpose nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP laptop to replace an old Lenovo Thinkpad that had lived a long life and was slowing down...especially when I tried the Windows 10 update. The things that keep me from giving the HP a five-star rating are: - Difficult to read function, delete, page up/down keys; way too small - No back-lit keys; it's hard to use the laptop in low light conditions - No "eraser head" pointing stick; I hate the trackpad--I keep the pressure click function disabled I didn't think the touch screen would be an advantage, but I find myself using it sometimes when the selection I want is some distance away.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for average use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my mom who is a moderate computer user. She loves the touch screen capability and the computer is quick for basic use. This model is a much better value than the non touch screen cheaper version with only 2gb of ram. That computer took 20 seconds to load a page on the in store model. This model is definitely worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Good to keep it simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer knowledge is very limited. This replaced a 5 year old Dell, which had Windows 7, and the transition to Windows 10 on the H-P was easy, even for me. The keys are a little too flat, but it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    It dose what we were looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was looking for a laptop for school and to complete home work. It's not the fastest laptop out there but it has great features and my wife is able to complete homework on time. Love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Windows 10

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love windows 10 easy to navigate thru. touch screen is ausome

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Works great for my needs. Love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter who is in college and she loves it. SO much of her life technologically is touch she was able to transition to this laptop with no problems. It streams videos with ease and is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and navigate. Light weight and compact to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a computer with a disc drive, which this one had. It runs well and we love the touch screen option. Great computer for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Its worth for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product last week. Its working fine so far. Its good model for the best price. I also purchased printer for $20 only with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 5 out of 5 stars

    Solid Choice for the Price Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my laptop about a month ago - I was very pleasantly surprised at how much easier it is to use Windows 10 than Windows 8! The computer works great, although the speakers can handle only moderate noise levels before they begin to make a buzzing sound. I rarely use the touchscreen but it's a fun toy to play with occasionally.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    great-working computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer, however enjoyed my old hp that did not have the 10-key pad and had a larger keyboard . Also wish the battery lasted longer. I was expecting at least 4 hours, but not getting that.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best purchase I made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this computer. I like how it's touch screen but you can also use the keyboard and mouse. It has Windows 10 and the processor runs really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love this laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is light, fast, and full of room. I love the touch screen. It's easy to use. I'm in love. When my coworkers see it, they say they want it too. I love the keypad. It's soft and quiet, but has a good feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is under 5 pounds, so light enough that I can use it for travel and has enough memory and speed that I can use it as my primary computer.

    I would recommend this to a friend