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Customer Ratings & Reviews

Your price for this item is $389.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 2055 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the 15.6" Touch-Screen Laptop's touch screen, price, and user-friendly nature. Many customers mentioned that the laptop offers great value for its price point and that the touch screen is an excellent feature. Others appreciated the laptop's ease of use and the ample storage space. However, some customers expressed concerns about the battery life and build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,055 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase 2 of these - 1 for myself and the other for my teenager. Was pretty impressed with the overall laptop, speed, hard drive size for the price. Touch screen was a plus for my daughter - I'm going to have to get used to it - lol. Only thing I wish it has was a scroll feature on the mouse pad. But it works incredibly well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love the touch screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is great. I wish it was a little lighter. A great bargain. For me I like to go into the store and talk to the sales personnel, unlike the Market place where I had to return my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good basic computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My needs are simple and so is the computer. I like the touch functions. Just discovered a quirk, doesn't really reboot with a shut down, need to restart to reboot. Intuitive to use other than that.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the unit and Windows 10 is so much better. The laptop is well built and does no run hot. My wife and I love.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Great laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an inexpensive laptop for internet browsing and light office work. Works great so far. Windows 10 is really nice. Good value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for my fist one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st lab top and I have been wanting one for a number of years. I was always hesitant due to the new ones coming out with better options. I received this a birthday gift and it is GREAT! The only disadvantage is that it has Window 10, which I'm not familiar with at all. I have done some of the tutorials but they are a little time consuming when you just want to pick up the PC and start using it. Every time I use it it has gotten easier. I'm sure within a month I will have it down. This was the Best Birthday Gift I could have wished for!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Fast, meets my expectations, Geek Squad refined i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything they advertize, fast, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great lab top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch lab top it's fast and essay to use

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for school and it works great. The touch screen I also very handy for online shopping!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for grandaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandaughter to use for school assignments and it is a great laptop. The touch screen is another perk to an already nice little machine. I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, a lot of memory and power. Love HP&BB.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her laptop and the touchscreen is nice. Had a problem with the first one we bought modem kept disconnecting even though all drivers where in stalled and updated and taken off and reinstalled and updated. But the second one works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only day 3 and we are working ok. I had to take my first one back and swap it out since the touchscreen stopped working. Geek Squad determined there was probably some drivers that had conflict with Windows 10 and some of the software I downloaded. This one is working just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop good value slowr than expcted, minor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using a tower PC since 2008 w/windows XP. Expected this laptop notebook to be a lot faster, but it isn't, Slow to open progrms and to access web pages. The DVD slot "button" is flat and hard to find and push to open drawer, as i s the on button for latop itself. Other than those minor items and some Windows 10 incompatabiity issues with my programs and printers (I had to but new programs and one of best printers will not work w/windows 20) it is a good size, easy to carry,not heavy or cumbersome, screen images are really goos.. USB hub, wireless mouse and keyboard are all very good, although mouse freezes every so often.- all in all for the price a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great computer for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a replacement for an old laptop that was dying. It has been easy to learn how to use. The touch screen is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    good for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for students and light to carry. touch screen is great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Basic user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for a nice quality laptop. If you want a laptop to just use it as a basic user dont spend more money just get this one.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good laptop for my work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good for the work I will be doing on it. The touchscreen is very practical and makes working on it easier and more agreable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid choice for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has not proven to be the fastest performer but we did not expect it to be for the cost point. It has been solid in performance particularly for the cost. We've been pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very Good Computer Specially for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, good features and runs smoothly. For the price we got it at you can't beat this. There was an issue with a Windows update but that was on Microsoft not the computer. Besides that, this runs very smoothly, very light to for its size.

    I would recommend this to a friend