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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 2850 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the responsive touch screen, ease of use, and affordable price of this 15.6" laptop. Positive feedback also highlights its satisfactory performance and ample storage. While some users mention the battery life could be improved, and the lack of Bluetooth is noted by a few. Overall, the laptop receives favorable reviews for its key features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,850 reviews
  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected very slow on start up and running programs spent more time waiting than working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    kind of poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not do what i was expecting it to do, kind of slow speed when you open more than one window

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average laptop for simple usage

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for browsing and learning as a secondary laptop and found useful for its price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good and steady.. but it stucks and freezes at times... for which you need to restart..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Different from windows 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and print gets too small for me to read, Trouble synchronizing with aol mail account .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchpad slow and inaccurate in responsiveness, otherwise will do the trick only as a spare.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap laptop - you get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper it looks like a steal. But after using it for fourth five days I ended up returning it to the store and bought a more powerful dell laptop. You get what you pay for. Unfortunately it was painfully slow and started locking up randomly before I returned it to the store. Luckily I was an elite plus member and was able to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No 6 Months virus protection as stated when purcha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop only had 30 day virus protection. No way that I can see to install 6 month protection

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer for beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something a little more advanced.Nice computer for beginner and reasonably priced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought it would be quicker with a quad core processor but all in all not a bad computer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three weeks of using this computer I realize I made a mistake in the purchase. It's starting to slow down already and has also locked up. The monitor is horrendous. If your sitting off center or it's not opened at the best angle, it will start pixelating and get dark. I made the mistake of going too budget oriented.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Returned it twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I purchased would not power up. I did everything I read on the intranet but nothing worked. The second one died after one night of use!! Upon returning the second one the clerk asked me "what were you doing with it?" In a very rude tone. I won't be back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow starting and take a bit longer that my old Toshiba to open documents or folders.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop but the keypad pointer very touchy and at times frustrating to use

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Too slow, touch screen nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow, too big, touch screen was a nice feature

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    SLOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this annoyingly slow. I bought a new computer that was similar to my old one because my old one was slowing down and this is WORSE! Will be returning ASAP. The majority of good reviews on here actually baffle me. I would not waste my money. Cheap computer, price is for touch screen only. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 10 year old son for Christmas. So far it is a great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use. I use it to surf the internet and typing papers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    versitile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works well everywhere in the house. i like to take it with me wherever i go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer only lasted 3weeks I did get a refund bought another computer

    No, I would not recommend this to a friend