Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $339.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 2850 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the responsive touch screen, ease of use, and affordable price of this 15.6" laptop. Positive feedback also highlights its satisfactory performance and ample storage. While some users mention the battery life could be improved, and the lack of Bluetooth is noted by a few. Overall, the laptop receives favorable reviews for its key features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 2,850 reviews
  • Rated 1 out of 5 stars

    This computer is so slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally the slowest computer on the planet.. I must have gotten a bad egg

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop very bulky. Some noise coming from the laptop while running the windows.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tha fan's processor too noisy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year of purchase the processor's fan became too noisy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never ever will I buy another HP PC again. Stay away from this cheap laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very slow and very cheap construction very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived damaged. Didn't want to wait another week for a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the worst laptop i ever used till now , not recommended

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant get refund no store near me no printer to print return lable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesman was very unprofessional and a bad attitude!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Immediate problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had immediate motherboard problems that need repair

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    Cost effective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a basic laptop for web browsing and casual gaming. This was a great price. Wasn't really looking for touchscreen but everything else around this price had lesser memory and HD space. Using mostly for browser gaming, works great with Forge of Empires and general online use. Getting more and more used to the touchscreen feature and use it more than the mouse now. Lightweight and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Works great! No issues! Well worth the price for it's specs and touchscreen feature. For a mere $7.00, it now has Bluetooth. Connecting to the internet has not been a problem. Speed is more than adequate for everyday general use. I'm not a gamer. Battery life could be better, but that has been true of all the laptops I've owned. If you need a good laptop, and don't want to spend a fortune, this is a great laptop at a Chrome-book price!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use for all of your needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in store because my previous laptop crashed. My previous laptop was considerably more expensive with less storage and memory and no touch screen. I use this for working from my home. It has worked flawlessly from day one. It is light weight, has a wonderful touch pad response and touch screen response. No lag. I am really pleased, especially getting so much at such an inexpensive price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good computer- screen went out at 3 years, but overall good for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Overall Solid Laptop!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast boot time! Very Nice Display, Easy setup with Windows 10 within 15 minutes. Nicely Priced during Cyber Monday @ $299. Touchscreen is fluid. No issues with the keyboard at all. Came with McAfee security and 1 month free of Office 365. Cons - Trackpad buttons are a little tight out of the box compared to other PC's I've used. The outer shell is a fingerprint magnet! May get annoying for some. Overall, a very good purchase thusfar.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast, with awesome sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought and been quite happy with HP laptops, but the latest one I had was a horrendous ProBook, notorious for its inherent bugs and error messages. Nonetheless, I decided to give HP one last chance, and I'm completely satisfied! This laptop has worked amazingly for my job, with me having a thousand MS Office docs open, a million internet tabs pinned to my browser, and all the while different media players going at the same time, and it's still super-responsive! For the leisure part of life, streaming video looks great, and has particularly good sound for the price of this computer. Windows 10 is still not my favorite, (as it has a visually wasteful interface), but I've been able to change a lot of settings that simplify things to an acceptable level. I literally have no use for the touch screen...(if it's bigger than an iPad...why on earth would you want to *reach* when a mouse/finger will do things much more quickly/efficiently!??). I suppose if you have a child that plays games it might be fun. All in all, this laptop is twice as good as my old one, and only cost half the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop with great storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Touch-screen is excellent. The memory is great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good laptop for MS office, social media & internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older HP running windows vista and it still is chugging along but I thought it time I better get a new one and since I had good luck with my old HP I opted for another one. The rating and comments seemed better than average, I like the longer battery usage of 6 hours and so far I am very happy with it. I use MS office applications, social media and search the internet and it works fine with all these applications opened at one time. I’m a laptop guy not a tablet guy but I must say, I like the touch screen! The 2nd time I powered it up, windows did an update which took over an hour. I also experienced some type of virus warning, “ZUES Virus” while using google search. It froze up my browser and claimed Windows has detected a virus and to call tech support. It turned out to be a scam, so I hit control ALT delete and closed google and restarted my computer, all seems good now.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my mother-in-law. She needed something with a bigger screen and that is easy to operate. She called me yesterday and went on and on about how great this laptop is. She said the touch screen capability is great, the battery life is very long and the overall feel of the laptop is perfect. She is very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wonderful laptop for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs really smoothly. You can connect it to the TV , I use that for Netflix. You can also download and play games with this much storage.I am using the laptop right now to wright this review and still works beautifully .

    I would recommend this to a friend