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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 2850 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the responsive touch screen, ease of use, and affordable price of this 15.6" laptop. Positive feedback also highlights its satisfactory performance and ample storage. While some users mention the battery life could be improved, and the lack of Bluetooth is noted by a few. Overall, the laptop receives favorable reviews for its key features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,850 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great for college

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter and it has served her well in her college life. The touch screen is nice to use as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoy working and browsing on this HP great product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product for the price, fast enough for student and for web access. Not dedicated for gaming, but it was not the purposed. Recommanded product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Touchscreen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I expected. The touch screen is nice a little sensitive but not as sensitive as my iPhone. I would purchase this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had zero issues. I use this for work and it does an excellent job. Plenty of space, has a fast processor. I don’t feel like I’m waiting on my computer which is great compared to others I have tried.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop very much. It has a great layout and beautiful big screen. I do not like Windows 10. The photo editing software is a big disappointment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great in home office computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy set up & fast speed. Wish that Word had a longer trial period before I needed to purchase the program. Overall, happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter she love it must buy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good buy for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent computer for the money. I purchased it over the Thanksgiving weekend. I am very pleased to have a better computer for less than $300. It is much faster than my old laptop. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    i purchased this lap top for my granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my granddaughter is in the 9th grade at deptford high school and before i purchased this laptop she did her homework on my computer. now she can do it at home whenever instead of coming to my house to do her work

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    You cannot beat this value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a computer for web surfing and light office work. You can't do any better than this for the price! Yes, 8gb would be better but you'd spent 2x. I love this computer- it does everything I need it to!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my brother who is going to school part-time while in the military. He needs something functional and durable. This is a fantastic laptop for the price. Would definitely buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fair Buy for Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally was able to grab it with stand online price from best buy as they gave a deal. It is always good to purchased from them as I had better chance of return it if I'm not satisfied. But this worked well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Although not the latest processor by Intel, this pc provides the functionality I was looking for at a great Black Friday weekend sale price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for an affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the computer much just use it as a backup to my desktop - bought as my other laptop crashed, and I had hoped to transfer files from the old hard drive, but Geeek Techs say the drive was corrupt - I don't recommend being a Best Buy Rewards member though - they do not honor reward points or even give them - fake news

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coumputer for the everyday functionality. I love the speed and how easy it is to use. Only quip would be the buttons on the mouse pad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for limitez use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my parent's first laptop and it meets their needs. They use it to watch some new from back home, and connect with relatives from other countries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use and carry anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung tablet travels anywhere and works like my laptop for the most part. Watching movies or online email or games it is so much easier to carry. Bought a cover with a keyboard for added easier use. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these for my grandchildren approximately 1 month ago. So far they use them and really like them. The price and features are really great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great notepad for light use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not stream videos or play DVD so this is a great notepad for me. I did not want to spend lots of money for add-ons I won't use. I have been an HP user since the early 90's and have NEVER been disappointed.

    I would recommend this to a friend