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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 2850 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the responsive touch screen, ease of use, and affordable price of this 15.6" laptop. Positive feedback also highlights its satisfactory performance and ample storage. While some users mention the battery life could be improved, and the lack of Bluetooth is noted by a few. Overall, the laptop receives favorable reviews for its key features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,850 reviews
  • Rated 4 out of 5 stars

    i recently purchased an HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop has window 10 with 6G. It is a lot faster than my old laptop. I'm happy with the choice

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop for $399!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for! After lots of research Best Buy just got this new model in so I bought this laptop this afternoon. no complaints here

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for simple laptop. only needs for downloading pictures. nothing fancy gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great quality and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy o use. Very consumer friendly. Granddaughter uses for homework and projects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer for household use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SImple startup and readiness, Being used primarily for wife's search, and online browsing. Would like to eliminate more of the pop-ups and help with the browser and driver updates can be annoying as they seem to occur in the middle of activities.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good laptop for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son for college. It has enough power for papers, notes, online research.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for 2 months now and love it. I really like the touch screen. My last laptop was 8 years old and I chose this one to replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Happy husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was valentines gift for my husband and he loves his laptop. We normally purchase HP products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product would recommend to my friends. Very easy to use and i was glad i found it at Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My mom loves this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom absolutely loves this computer and she hasn't said there isn't anything she doesn't like about it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop. After checking what was available I set sites on this one. It has been a delightful purchase. I really enjoy the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    It's easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen and easy navigation. Mainly, I am completing this fit the Best Buy points.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great.The touch screen is what sold me on the product.Sometimes it lags behind but I rarely get on it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this pc. After a little research it was hard to pass on the deal. Got it home and it works great. My wife likes the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good PC for the college student. we wanted to start her off small and if need be do a "hand me down" later on ... it's working great for her needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    for my 8 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great! my 8year old wanted it for his youtube channel, internet surfing and games. He is loves it and it is working great for him!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great touchscreen laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for personal use only, and mainly to check email and print coupons. It has done everything I needed to do with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. No issues so far. Decent screen and sound. Not high end but good bang for the buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent home laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful screen images, keyboard is very user firiendly and lightweight enough for travel. perfect for my home office use and weekend shopping:)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop just for documents and simple functions and it has performed fine

    I would recommend this to a friend