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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 2850 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the responsive touch screen, ease of use, and affordable price of this 15.6" laptop. Positive feedback also highlights its satisfactory performance and ample storage. While some users mention the battery life could be improved, and the lack of Bluetooth is noted by a few. Overall, the laptop receives favorable reviews for its key features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,850 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for price but have been pleasantly surprised at what a great value this was. It has many extra features for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. First laptop with a touchscreen seems to be working just fine

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Excellent for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough it for my dad, the large touch screen and decent battery life makes this a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for everyday use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reliable laptop. I use it for both work and online browsing.. This is very fast and 1TB of hard drive has been very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop after lost my Lenovo, and I'm really satisfied with it because it meets my goals: good, efficient and not so expensive

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen is very convenient. Bought this for my children who are homeschooling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fun and user friendly. Great for everyone looking to upgrade an old desktop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice machine, best value for the buck out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer, does everything you need, don't need to spend any more than this one costs

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good beginner laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good beginners laptop. Battery life could be better but overall a nice laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great entry level laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter and she loves it. Especially the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with Windows 10. With the touch screen, it is awesome, fast and great definition. This will replace my desktop for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent Laptop for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a low cost laptop with a big hard drive, the 1tb drive is great and serves my needs, touch screen is also nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    basic laptop budget friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my daughter, she likes it and have not had any problems out of it. Great Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is extremely easy to use. I can use it for all my computer needs. Its my first laptop and I wonder why I waited to upgrade from my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This laptop is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is light weight and is everything I wanted in a new laptop . I have never purchased an HP before and I must say it is great !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been looking for a good laptop for a student to do homework on and able to use it for some fun. This is a great laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well for what I need it for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using windows 10, had to get use to it. Everything about this computer is great for what I use it for. I would purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I use this for, YouTube, Netflix, Internet browsing, and such, this is a fine machine. Glad the volume and mute control are one finger operated. Only had it a short time, but seems to work well. The service at Best Buy, however, was not good. To add insult to injury, after I took an online survey about my experience, I was told a member would call me to discuss. That hasn't happened yet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice computer for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was bought for my 8th grade daughter. She uses it for school work and some social media. It was a good investment for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does all the basic stuff needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for my 80 year old mother who does email, facebook, facetime and very basic use of the internet. It works great!

    I would recommend this to a friend