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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 2850 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the responsive touch screen, ease of use, and affordable price of this 15.6" laptop. Positive feedback also highlights its satisfactory performance and ample storage. While some users mention the battery life could be improved, and the lack of Bluetooth is noted by a few. Overall, the laptop receives favorable reviews for its key features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,850 reviews
  • Rated 4 out of 5 stars

    Nyess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my Dad. Gave it 4 stars because the shipping took FOREVER. However, the product itself is quite nice. Best -mitsu01

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working good but it was little damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a open box laptop in good working condition it was little damaged on the corner with breakage in body and it did not come with charger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with my purchase. I asked a few of my friends to look over product before I purchased it and they all agreed it was a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    light n very sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great notebook for high school student. Very user friendly w ability to create a student profile in order to supervise or control web activity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped a number of different places. Best Buy matched price and delivered a exceptional buying experience! I have the confidence that my purchase is backed by live people that know what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a great computer for the price. I've had it for a few months and it operates well. Many of the features I have seen on this computer can be seen on more expansive models. This is a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer for retirees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the computer .... would have been happier had I not gone to Sams club and saw the same computer with 8 gigs , not 6 for the same money .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believe the price on this amazing laptop! I want to encourage everyone out there looking for a new updated or better laptop, look no further, this is the one! And the price is unbeatable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great movie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the first step into Marvel phase 3, this film hits with flair. Can't wait to see what they've got up their sleeves for future adventures,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overly complex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had several large updates that exceeded my data plan and required considerable time to even get on the Internet. Requires expert knowledge.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality computer that handles everything that you can throw at it. Wish it had a little better video card but that is my only knock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Dell laptop and needed to get a new one. I got a HP laptop and it works great and for the cost, I couldn't ask for a better computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for school. Really wanted an i5 processor for speed, but it was sold out. Bought this, and the i3 works perfectly. Last computer she had was really slow. This is much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    all good but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop was fine but it did not have back lighting on the keys, so when the room was dark to hard to type. other then that it was fine,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a great deal for this laptop during Cyber

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well with this laptop, from watching Netflix to browsing the Web. Only issue is the speed to load...otherwise a great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for a geezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hp laptop is a little too cheaply made for my tastes. No operating function lights to inform when hdd is cycling, etc. Otherwise ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product for the price. Nothing fancy,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the product at the summerllin Nv. Store. The person who helped me was extremely knowledgeable, personable and cared about giving customer service. You need more individuals like this. They don't grow on trees! These kind of people just don't care about the money. I myself was a national sales manager for over 30 years. I know it when I see it. Take the time to observe this individual, you'll be rewarded for the effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 yr old HP computer finally quit on me so I went to Best Buy to possibly get repaired. No way, too old. Next, a laptop. Found a great HP laptop. Still learning how to use Windows 10. Slowly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Purchased Windows 10 for Idiots and watch youtube videos for additional help since not familiar with Windows 10. Otherwise great product. Loads within one minute after turned on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the purpose of what the receiver of the gift needed , it was more than fine. It more than serves the purpose for her line of work .

    I would recommend this to a friend