Customer Ratings & Reviews

I bought this to do some work from home and for buying online. So far it has met or exceeded all expectations. I occasionally stream some movies or shows and it has been great for that as well. I would definitely recommend this laptop.

Like I mentioned before, it fits right in for anyone whether it be for School, or and job or profession you may be in and need something simple yet powerful to put together what ever you throw at it.Very well versed!. A real winner!

I had never shopped for and purchased a laptop for myself until now. I'm pleased with my purchase, but have learned to look at all aspects of the computer and not just the storage. I will look for one with larger RAM next time.

Had to buy a wireless mouse because the touchpad is too sensitive, Even with the touchpad setting set to its lowest level it still interpreted the slightest touch as an "enter key" command.

Good unit for every day use, but not a "Gamer's" unit. Does all the surfing and light game playing that I need. Handles multiple Office programs open at the same time with no problem/

This has been an excellent laptop for me to do school work and general internet things for personal bills, accounts, etc. The touch screen is neat but I usually forget that it does that and just use the mousepad.

Great help. I'm a new customer, and will be a loyal customer as long as u have great employees working for u. Yur employee Paty was great help to us and showed us items we didn't know u have, so we'll b back thank u best buy!!

It is good and quick. Very friendly to use. Easy to carry.

My previous laptop was 10 years old with old software. It will take me some time to become use to the new software and capabilities. So far I am pleased with the hardware and software

Nice little touch screen laptop with enough memory and HDD space to be a desktop replacement. The optic drive is a nice plus as many laptops no longer offer this option. Screen is crisp and sound quality is above average.

I use this mainly for school and streaming. It gets the job done but can be a little slow at times. I had an issue but I had the warranty and it got fixed right away.

This is one of the best purchases i have ever bought. Totally pleased

This was a gift for my aunt. I needed to find something that would fit her skill level. She didn't need something too powerful nor too simplistic. It has nice size screen and it is not too heavy to have on your lap.

The battery life is short lived. After and hour or so of use the battery is at less than 50%.

After bad luck with two other laptops of the same brand, I declined an additional replacement and instead purchased the HP. I am quite satisfied and very happy with my decision. I confidently recommend this HP laptop.

Over all it works well for what I use it for. The battery life is to short and needs to be recharged more often than I think it should.

I needed a computer right away for school and I am satisfied with this laptop. After being without a working laptop last school semester; having a working laptop with up to date software will help me tremendously.

The disc drive was bad and had to send to home repair center. Should not have to be sent in so soon after purchase of a new product. May cause me to not buy hp products again.

Laptop has great features for the price. I love this laptop so far. I use it for basic needs like my cell phone photos, internet, correspondence, games like candy crush etc.

It's everything I needed for both work and school...had a little problem...mostly time getting all the updates etc at start up but with patience. Remember it's new all is well.