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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 1875 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the 15.6" Touch-Screen Laptop positively for its reasonable price, user-friendly interface, and ample storage. While many appreciate its touch screen capabilities, some express concerns about its battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,875 reviews
  • Rated 4 out of 5 stars

    Just what grand son needed for school.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the need of grand son for high school and to take to college. We let him pick what he wanted. He wanted this one because it was also good for his other uses of the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought for online education

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have bought a faster processor if I had known but other than that, this HP is all that it promises to be. Tons of memory makes going to college all that much easier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I have all Apple computers and I needed a windows computer to manage my fuel controller for my motorcycle. I also use it a lot to just surf the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my adult child.She is very pleasedAnd uses it For classes And writing Assignments It's a pretty good laptopDid i meet my minimum required characters now? Sorry about the typos. I'm dictating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great low price touchscreen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most reviews I based my purchase on where good. The start up speed and the Wi-Fi connection which some reviews where a issue with them, does not seem to be a issue for us!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, fast charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He needed a new one for school. Great computer, easy to use, large screen with clear pictures. Computer has alot of storage and memory. Everything was easy to install and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the hp laptop. I enjoy the versatility of using the mouse or touching the screen to make my selections. Does everything I need it to do. Great for all of my needs. Battery lasts for a long time also.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    good value with drawbacks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son and it's fine as a basic laptop but the fan is really loud and it's really heavy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop was just the perfect size for me and had everything I needed it to have. The quality is good. The graphics are wonderful, and the sound is much better than anything I have previously owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer for my purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use. . I like the fact that I can ask the machine questions if I do not know how to do something on the computer. It gives me good answers. It is a good machine. It does what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited 12 years to get a new laptop and wanted one I could keep a long time and so far this one is great. Best Buy employees always takes the time to help me get what I want and they have done it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for studying and surfing the internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop for a new University student. The big HDD is a great things, nonetheless a SSD would improve speed considerably. Still, great laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because I needed a new one for school and it is everything I could have hoped for. High speed internet and it came with a security program upon purchase. Would highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a simple travel laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight is nice for lugging around. It runs nice. Though it could be better if it didn’t have all the preintalled garbage on it. Though that’s a norm with hps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    attractive, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Following the setup instructions required providing a bit more personal information than I was comfortable giving. But the prompt were clear and easy to understand, with options for text or voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was just the thing I needed when my desktop decided it was time for it to depart this world. Was thinking about getting one and the other computer dying just confirmed what I had to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have anything anything negative to say about my laptop. It works great, I needed it for school assignments mainly and internet use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets my basic needs for school/work. Not as fast as I would like it but for the price I’m happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a grandmother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I’m not into games, I use my laptop for creating books, greeting cards, and surfing the Internet. Laptops are easy to transport without a separate keyboard. I do prefer using a cordless mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't play computer games, so I don't need suped up graphics. I just need to remote in to my work computer and get things done. This computer works great for everything that I have thrown at it.

    I would recommend this to a friend