Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $359.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 1875 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the 15.6" Touch-Screen Laptop positively for its reasonable price, user-friendly interface, and ample storage. While many appreciate its touch screen capabilities, some express concerns about its battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,875 reviews
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Wouldn’t hold onto wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only kept it for two days.. where this was used was about 30 feet from my router and no matter what we did, it just wouldn’t keep and hold the signal. Literally everything else in the house did, but not this. Took it back to Best Buy and got their Lenovo that was on sale. GREAT laptop! Fast, quick boot time, stellar picture and no problems with WiFi.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great value for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great deal on this machine.cant understand why so many people say it is a slow computer. had both office word and photoshop open at the same time...no bogging down at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Problem, but its a Home Edition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though its a home edition I was still able to add additional user accounts to login.It works great, no problems for me to speak of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school and the kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly use my laptop to do my school work, browse the internet or let my kids play a few learning games and it seems to get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop for my kids as their old one stopped working. This one was very easy to set up and so far has been great! I would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap but good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company is pretty powerful for being cheap. If youre looking for a powerful computer half the price, then this computer is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy tp setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike other laptops that I owned this one did not take very long to get up an running. I came into the store to buy a chromebook but I did not like the operating system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice notebook - good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this laptop to replace a family computer. It works well. Not the fastest or largest capacity but very good for surfing the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal for household laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old laptop with the HP to use as our household laptop. Does a good job for browsing the internet and house hold business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great computer for my husbands travel! The Bluetooth compatibility is awesome and it has held my office suite wonderfully without dragging the system!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid everyday computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my husband, who is not too computer savvy. Simple to use and is great for his online gaming on POGO. He loves this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for a beginning college student or someone that wants to do some word processing and internet searching. Not for gaming or heavy video editing.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Number lock flaw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does not have indicator to see if number lock is on or not. Charge duration is short.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this laptop a five star because I haven't had any issues! I needed one fast and low cost and was kucky enough to find this one. Comes with Windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Laptop for my Niece for school and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has inbuilt beats audio which has a mind blowing sound clarity. The screen size doesn’t strain my eyes. Absolute thumbs up for the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop and it seems pretty good for the money. It’s a little slower than I had hoped but overall works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really like the touch screen and graphics are good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given an excellent rating but didnt realize the keys don't light up so hard to use it at night when I use it the most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this laptop so much. It’s perfect for my home based Business. I am also enjoying the Game Center where I Have discovered my joy in puzzle games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is just what I needed. Professional sales team and folks at the Geek Squad helpful All around great experience and a new well equipped laptop.

    I would recommend this to a friend