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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 1875 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the 15.6" Touch-Screen Laptop positively for its reasonable price, user-friendly interface, and ample storage. While many appreciate its touch screen capabilities, some express concerns about its battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,875 reviews
  • Rated 4 out of 5 stars

    good value and open box price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our Grandson's broken Dell laptop We really appreciated the knowledgable help by Robert Mortimer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product that the whole family can use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like the product. Learning and getting used to Windows 10. A little complicated to use at time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor not as clear/vivid as I expected. Nice speed and easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quite good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of RAM and ROM and the cool sense feature is really good for intensive use, preventing overheating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for college students, has everything you need to do everything for your classes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good Laptop , the price is good but I think that is not the latest computer but does the work !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop is awseome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into the store with a certain laptop in mind, and the sales rep retrieved the product and I was out the door. He was very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect laptop to do what you need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this exactly when I needed it. Does everything I need. Light weight makes it easy to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs smooth and clear, only thing would change is the power on button, it’s not very firm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product and good performance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my kid and very nice. Good performance and useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate to make this purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my elderly parents. No complaints or problems so far. Has more than enough "guts" for basic everyday functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop performs really well with several business programs on it. It holds a charge well and I have not had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP touchscreen laptop I purchased is by far the best purchase I made. The price was very reasonable and has everything I need on it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is not bad. Very slow and has been right from the start and no luck in fixing it until I wiped out the restore partition and reinstalled Windows from my disc. Still kind of slow but I can play games on it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Boot time

    Rated 3 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop but kind of slow to boot up from start.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using my laptop for a month, mainly for work and it’s really good and the price was a reasonable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for simple task. Running an internet browser, playing music or streaming movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entry laptop with decent speed and plenty storage for your stuff. Enough for me,but just not super fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Just wish I would have known the camera does not work before warranty was up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lap Top for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a Lap Top that Gives You Great Performance if You don’t Need to Use it for a Business. Great for Home Use and/or Travel. Love It!

    I would recommend this to a friend