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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 1875 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the 15.6" Touch-Screen Laptop positively for its reasonable price, user-friendly interface, and ample storage. While many appreciate its touch screen capabilities, some express concerns about its battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,875 reviews
  • Rated 5 out of 5 stars

    Great laptop for surfing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted HP, and this laptop didn’t let me down. It loads pages and boots up quickly. Definitely worth the price tag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A computer for basic need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one for only $329. And I replaced its original HD with an SSD so it becomes super fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for ragular work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop for ragular work, feeling little slow, I think it’s for Windows. Overall it’s ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good computer for the price works great and is pretty fast for our needs and easy to setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an excelente laptop, the only thing is that the WiFi needs to be closer than the other laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was a gift for my sister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase it for my sister and she loves it. She's always doing her homework on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good value which is a change for HP (High Price). I have been using it for over a year with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live my new HP laptop customer service were great in stting it up and transferring my old lap top files to the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good solid, standard laptop. Great for a student, or anyone needing a decent amount of space and speed on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Right for Virtual School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these laptops for my girls so they could take virtual school on-line, and so far they have been a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this lap top

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this lap top . i use it for work at home . screen is nice and when on internet it works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit heavy, but large computer. The keyboard felt comfortable and keypad responded well. I had to return it because I got a black screen. It was defective. Other than that, while it was working, I think it was good for basic tasks like browsing the web, etc. If you are looking for a computer to complete basic tasks at a low price, this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop for work that was a decent price and this met all my requirements. I am so happy I found this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was bought for just home usage which isnt used much but for school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Touch Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my computer mostly for my photography, emails and staying up to date on news and tech. It's perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Laptop. And I got it for general uses. Online shopping ,research, etc. So far it has been a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the staff was very helpful assistance was Great ! I Was Wanting A Dell This Was Just As Good A choice Thank You Best Buy & Geeks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother as he needed it for high school. Really recommend it for simple uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer at the price point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of my kids have this computer and it works well for them. Both for school work as well as for Minecraft and simple gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes my everyday work a breeze

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this initially for use at home, then decided to make it my work source. Best decision I could have made

    I would recommend this to a friend