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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 1875 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the 15.6" Touch-Screen Laptop positively for its reasonable price, user-friendly interface, and ample storage. While many appreciate its touch screen capabilities, some express concerns about its battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,875 reviews
  • Rated 3 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop suits all my everyday need, such as browsing, word,e-mail & excel

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really poor quality for a businesses use . better to by a better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a basic computer and does what I need it to do. No complaints.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Troubles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Six months after purchase my ac adapter stopped charging my laptop. I replaced it with a generic adapter and it works well. Now, just 7 days after my one year warranty expired, the a and left ctrl keys stopped working. I guess I should have purchased that geek squad warranty!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned Item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big problem with update, caused total system lockup.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer if you don’t have to do much on it. Pretty slow

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ReceIbed nice demo by sales person and showed me extra software

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1 day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got it today so I haven’t used it much but so far so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed basic computer for daughter in college. Worked out well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dead at 13 Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first of two of this model I bought. Really was a pretty good machine until at just over 13 months old (so out of warranty, of course) it just quit. Tech thinks the battery surged and damaged the mother board. Can't wait until the second one dies.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a okk laptop . Price is ok . But not good,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is low but it works not bad for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it from the return items section and it works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HAD TO RETURN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not trust this computer, had problems right off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no frills laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does the job for what I need. good for daily needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get what you paid....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought fot light tasks, it is very slow uploading.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the minimal stuff I need to do on it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get for what you pay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it a little over 2 years ago, I had to shut off the touch screen about a year ago. Freezes constantly. Honestly gives me more trouble than it doesn’t it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow than expected, can't wait till i load other apps. would be nice to get some aides for op system for us old guys, w10 sucks not your doing, no directions for accessing gift cards or managing software given with computer , not the loaded stuff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have exchanged this but I thought I had 30 days and it’s 15 day return!! It’s still NOT set up, cannot get outlook as I have all the incoming and outgoing servers, password etc -

    No, I would not recommend this to a friend