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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2690 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its lightweight design, great price, and sufficient storage. Positive feedback also highlights the commendable battery life and convenient size. While some users noted the fan can be noisy and the laptop may get warm, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,690 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Disconnects from wifi randomly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because I needed a Microsoft Office compatible laptop in order to finish some spreadsheets for a college class. My MacBook Air wasn’t giving me some of the options I needed because some of the functions are only on none Apple laptops. But let me get to my reason for the 3 stars. I am a college student and rely heavily on my laptops and internet for not only my homework but exams and quizzes that I have to complete. This laptop tends to freeze and disconnect from my internet as soon as I hit my 30-40 minute mark on my exams. Which is very frustrating because once it kicks me out, I can’t retake the exam. The second time it happened I quickly opened up my MacBook and was able to finish where it froze. I’m not sure if this is a common problem with this type of laptop but just something to keep an eye out. But other than that it gets the job done. It’s very bulky but it’s ok for what I need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 15.6” Touch-Screen Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter and she loves it. She has been to complete her school work on it as well as utilize streaming platforms and play games such as Sims.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect Gift for a novice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife, who is not technically savy. It turned out to the perfect choice for her. She had little trouble getting in to it and mastering her e-mail with the instrutions that came with it. She now can't leave it alone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is an amazing bang for the buck! I bought it on sale as a gift for my niece and she was in tears when she unwrapped it! The sound is crisp and so are the graphics. There is no lag. The specs are just what she needed for college!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality laptop. I like this laptop. Good to carry. light weight

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop had an older model but needed an upgrade for school and work. Works wonders the graphics are good and it’s touch screen. Would recommend this brand for school and work and other things.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I'm getting use to the new system and I'm loving it. The salesmen was great, and he was really helpful about the new system. My old computer system was ancient compared to this new one. Really happy with the purchase and the knowledge of you staff.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP touchscreen laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Bought this for my son in College and has been a vital part of his studies and success. The best feature is the touch screen. I would recommend for any High School or College student.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected for the price. Light, easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely came in clutch!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. My son needed a laptop stat because his screen crashed on his old one. He’s in college and could not go without one for any period of time. We were able to find this one at a very good price!! Works wonderfully!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift i ever purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a gift for Christmas for my mother and she absolutely loves it!! She said loves the features, the touchscreen and the brightness and size of the screen. It actually helps her to see alot bettwr versus looking at her phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the use and ease of this laptop. I use it mainly to shop online and browse the internet. Read my emails etc. Its perfect for me. Just wish the battery life wasnt so short. I have to charge it every night before going to bed, it maybe lasts a good 6 hrs thats why i did not give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Works great and lasts a while on battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for years and it is still working like the day I bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    HP laptop 8gb memory I3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works pretty well...love it, quite fast browsing and processing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how much faster it is compared to my previous 10 year old HP . I don't game but it works gr eat for staying in touch with family and paying bills and searching for goods to buy or how something works .

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer… easy to use and lightweight… great screen

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 4 out of 5 stars

    good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it . It is easy to use and it is touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great school laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school and very much affordable. Does more than enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone stole my sons laptop so i was happy to buy him one for christmas he absolutely loves it !! The touch screen is an added bonus he was so happy and thankful i just love my son and alsp loved the laptop almost kept it for myself:)

    I would recommend this to a friend