Customer Ratings & Reviews

Love this new laptop. After 14 years my old HP laptop gave out. This is a great replacement. Very easy to use and so much faster.

Amazing laptop with very good performance. Display is good with nice touch screen, faster and better performance. In this price it’s really worth for i5 processor. I recommend this laptop.

Best choice I could have made when purchasing this laptop. I choose the silver and it looks as shown, battery life is good. great price

Laptop is amazing, decent battery life, very light and quality is even better.

I appreciated the quick and easy setup for this computer. As a current Windows 10 user, I hoped that Win11 wouldn't be much different and it wasn't. Disabling "s" mode was required to download the browsers and apps I wanted, but again, it was easy to do. I've yet to add an external mouse, but definitely will do so as I don't find the built in mousepad intuitive for some actions. Having the touch screen definitely helps overcome some of that, but I admit, I'm a bit hesitant to use that feature as knowing how quickly my phone screen looks smeary, I don't want that to happen to the computer screen.

HP products have never let me down, just like Best Buy; the staff has always made buying electronics easier and the entire experience not so scary. There is no fear factor.

This laptop is super good. I love it. I use it almost every day. I do stuff for school have multiple programs up and running never have to know delay. The screen is super bright. The lit keyboard helps so much. The design is cool. Convert from laptop to tablet mode as a cover for the WebCam to protect your privacy Comes in super nice designed box. It’s worth every penny capable of playing high resolution games can do video editing can handle a motor to of different tasks.

Purchased this for my mom who is in her 60’s and she loves it! Easy to navigate, large screen & keys, also light weight for her to bring around the house.

Purchase for my dad and it's in great condition. It's fast and he loves the touch screen. For the price it's great and it's basically for basic things.

Bought this for my brother for Christmas! He loved it and said it was a very fast computer. He loved the touch screen part of it especially.

Easy to use. Battery lasts as advertised. The scrolling and "mouse pad" area are different from my previous HP touch-screen Laptop so I am still getting used to it. The price was great.

This HP laptop is all we need in a computer. I originally was going to return it because I could only download Microsoft apps. After I did a little research, I removed the security feature (with some trepidation) and now it works as I prefer. Screen is bright and clear. It starts up quickly. I use it primarily for online bridge and husband uses it for EBay. We are senior citizens and don’t require a laptop for work or school, but I am sure it would be equally useful for those users. This laptop replaced two 6 & 7 yr old Hp laptops which were runnung Windows 10. I expected a huge learning curve, but so far it has been user friendly.

Great laptofor the cost, runs clean great for students and any office work. Touch screen is a great feature

She seems to like better than her old computer so it’s a success screen is brighter too

Nice laptop for the price. Really quick loading and startup, good amount of storage, plenty of memory for most applications, all around nice laptop. The audio output through the HDMI was very impressive as well. I found the battery life was a little less than advertised unless you run the machine with wifi and Bluetooth off. The TouchPad is also good, but not great, it should be fine for most tasks but an external mouse may be needed for extensive computing. Overall I am very happy with this purchase and expect this laptop to last a while.

Excellent Black Friday deal! Touch screen perfect for my octagenarian mother. The I5 is a great speed for her as well.

Bought this computer for my daughter and she loves it. She said it’s very easy to use and is much faster than her old computer.

I was shy about buying this laptop because its what it is. i wanted a replacement because my MacBook was out of service for a while. But I braved up and got and right its been 7 months and it working flawless. On it everyday

It does what I need it to do. It's fast and very light.

Amazing work computer ! Easy to maneuver , love the touch display and it’s super quick