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Customer Ratings & Reviews

$416.86
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The comparable value is $510.00

Customer reviews

Rating 4.7 out of 5 stars with 816 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 816 reviews
  • Rated 5 out of 5 stars

    GP,GT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice I could have made when purchasing this laptop. I choose the silver and it looks as shown, battery life is good. great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutley finnominal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutley love the avalibility to use the keyboard and the touch screen makes everything so much more convenent plus its its so much faster! I can get so much more done in less time its amazing, and for the price i bought my husband one too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyday minimum use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my mom who is in her 60’s and she loves it! Easy to navigate, large screen & keys, also light weight for her to bring around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my dad and it's in great condition. It's fast and he loves the touch screen. For the price it's great and it's basically for basic things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is all we need in a computer. I originally was going to return it because I could only download Microsoft apps. After I did a little research, I removed the security feature (with some trepidation) and now it works as I prefer. Screen is bright and clear. It starts up quickly. I use it primarily for online bridge and husband uses it for EBay. We are senior citizens and don’t require a laptop for work or school, but I am sure it would be equally useful for those users. This laptop replaced two 6 & 7 yr old Hp laptops which were runnung Windows 10. I expected a huge learning curve, but so far it has been user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fast computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother for Christmas! He loved it and said it was a very fast computer. He loved the touch screen part of it especially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Award winning

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is super good. I love it. I use it almost every day. I do stuff for school have multiple programs up and running never have to know delay. The screen is super bright. The lit keyboard helps so much. The design is cool. Convert from laptop to tablet mode as a cover for the WebCam to protect your privacy Comes in super nice designed box. It’s worth every penny capable of playing high resolution games can do video editing can handle a motor to of different tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop! I've went through several in the past and this is by far my favorite. It's easy to use, fast, and has TONS of storage. My husband uses it for music recording and I use it for school work. We have no issues with lagging, even with all the programs we have downloaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for most computing needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. Really quick loading and startup, good amount of storage, plenty of memory for most applications, all around nice laptop. The audio output through the HDMI was very impressive as well. I found the battery life was a little less than advertised unless you run the machine with wifi and Bluetooth off. The TouchPad is also good, but not great, it should be fine for most tasks but an external mouse may be needed for extensive computing. Overall I am very happy with this purchase and expect this laptop to last a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Battery lasts as advertised. The scrolling and "mouse pad" area are different from my previous HP touch-screen Laptop so I am still getting used to it. The price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is amazing, decent battery life, very light and quality is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my daughter and she loves it. She said it’s very easy to use and is much faster than her old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Student/Office work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptofor the cost, runs clean great for students and any office work. Touch screen is a great feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product; great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Black Friday deal! Touch screen perfect for my octagenarian mother. The I5 is a great speed for her as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the laptop for long, but so far its been great! Love the modern design, great screen size, and good speed. I would give five stars if it had a backlit keyboard. Overall great laptop for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    engineering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this because the one i got back in '22 couldn't run autoCAD and SolidWorks without lagging. got it on this and i'm able to have peace of mind that i can do my projects!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy purchase.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice laptop. great for a dorm room or work area. It is not top of the line and I did not expect it to be. I just needed a home computer and it fills my needs and kept my bank account happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this little gem for my mom. It’s fast, light and got it for a great price. I’m very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast, sleek, good basic home use laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife's birthday. She loves it, it's faster than her old laptop, and the screen is perfect for web browsing, watching her shows, shopping online, basic word and excel work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great business and computing powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work computer ! Easy to maneuver , love the touch display and it’s super quick

    I would recommend this to a friend