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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 831 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in the overall performance and responsiveness of this device, which users frequently praise for its impressive processor speed and quick boot times. Many appreciate the intuitive touch screen and the straightforward setup process that makes the unit easy to use. Additionally, owners highlight the lightweight design, solid battery life, and excellent value for the price as key benefits of their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 831 reviews
  • Rated 3 out of 5 stars

    Good price but I returned it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but after Mac resolution is too low so I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have spent a little more money. Resolution is only 768, and brightness level is low. Not a screen you would want to use for serious work. Even for checking email it is a disappointment as text is not sharp.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of this computer, the mouse is super sensitive and I don't like how it works. The battery also doesn't seem to hold a charge. The camera is also not great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best budget laptop I could find for a college student

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not what I expected, it's very slow, I regret it, I won't buy Lenovo next time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok except for the battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible and the laptop constantly o to be plugged in to charge. Other than that inconvenience, not bad for the sale price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop in January 2025 and have had nothing but trouble with it. Now I can’t access the internet and it keeps shutting down on me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen brightness was not good. The keyboard when working in night time is not pretty clear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It should have some features of googles such as go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have google features, I was surprised when I couldn’t find any kind of app

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure about it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if the laptop is defective, or the Windows 11 is not too good, but it has a lot of problems.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is not strong it’s drops easily after some moments of charging

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t use the laptop after a few months screen keeps going blue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last less than 13 months, of course this computer screen stopped working 20 days after the warranty ended.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Display and Very slow system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor Display and Very slow system. Though this is priced low, but not worth buying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. This computer keeps disconnecting from the internet every 30 minutes. Was not able connect with HP customer service for help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This laptop has worst display I have ever used on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has worst display I have ever used on any laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in 2 days after use. it does not turn on any more

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Great laptop for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son to use for high school and he is loving it! It has proven to be an excellent laptop for a great price. It checked off everything: large screen, good battery life, HDMI/USB-A/USB-C ports, and huge SSD for the use case. The touch screen is also a great additional feature.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for daily use and I love the touch screen. The set up was easy and it runs quickly for everything I need to do. I will enjoy the 512GB of storage for all my photos. I've always been happy with my HP laptops.

    I would recommend this to a friend