Customer Ratings & Reviews

HP products have never let me down, just like Best Buy; the staff has always made buying electronics easier and the entire experience not so scary. There is no fear factor.

I appreciated the quick and easy setup for this computer. As a current Windows 10 user, I hoped that Win11 wouldn't be much different and it wasn't. Disabling "s" mode was required to download the browsers and apps I wanted, but again, it was easy to do. I've yet to add an external mouse, but definitely will do so as I don't find the built in mousepad intuitive for some actions. Having the touch screen definitely helps overcome some of that, but I admit, I'm a bit hesitant to use that feature as knowing how quickly my phone screen looks smeary, I don't want that to happen to the computer screen.

Best choice I could have made when purchasing this laptop. I choose the silver and it looks as shown, battery life is good. great price

Love this new laptop. After 14 years my old HP laptop gave out. This is a great replacement. Very easy to use and so much faster.

Purchased this for my mom who is in her 60’s and she loves it! Easy to navigate, large screen & keys, also light weight for her to bring around the house.

Works great! The touchscreen is very smooth to operate

Purchase for my dad and it's in great condition. It's fast and he loves the touch screen. For the price it's great and it's basically for basic things.

My mom got it to work from home when she needs to. It works good and fast. It was in a major sale for Black Friday. It looks nice and works fast and good

This HP laptop is all we need in a computer. I originally was going to return it because I could only download Microsoft apps. After I did a little research, I removed the security feature (with some trepidation) and now it works as I prefer. Screen is bright and clear. It starts up quickly. I use it primarily for online bridge and husband uses it for EBay. We are senior citizens and don’t require a laptop for work or school, but I am sure it would be equally useful for those users. This laptop replaced two 6 & 7 yr old Hp laptops which were runnung Windows 10. I expected a huge learning curve, but so far it has been user friendly.

Bought this for my brother for Christmas! He loved it and said it was a very fast computer. He loved the touch screen part of it especially.

Light weight and fast speed. Perfect for College. My Son loves it

This laptop is super good. I love it. I use it almost every day. I do stuff for school have multiple programs up and running never have to know delay. The screen is super bright. The lit keyboard helps so much. The design is cool. Convert from laptop to tablet mode as a cover for the WebCam to protect your privacy Comes in super nice designed box. It’s worth every penny capable of playing high resolution games can do video editing can handle a motor to of different tasks.

Nice laptop for the price. Really quick loading and startup, good amount of storage, plenty of memory for most applications, all around nice laptop. The audio output through the HDMI was very impressive as well. I found the battery life was a little less than advertised unless you run the machine with wifi and Bluetooth off. The TouchPad is also good, but not great, it should be fine for most tasks but an external mouse may be needed for extensive computing. Overall I am very happy with this purchase and expect this laptop to last a while.

Bought this computer for my daughter and she loves it. She said it’s very easy to use and is much faster than her old computer.

Easy to use. Battery lasts as advertised. The scrolling and "mouse pad" area are different from my previous HP touch-screen Laptop so I am still getting used to it. The price was great.

Absolutley love the avalibility to use the keyboard and the touch screen makes everything so much more convenent plus its its so much faster! I can get so much more done in less time its amazing, and for the price i bought my husband one too!

Excellent Black Friday deal! Touch screen perfect for my octagenarian mother. The I5 is a great speed for her as well.

Great laptofor the cost, runs clean great for students and any office work. Touch screen is a great feature

Haven't had the laptop for long, but so far its been great! Love the modern design, great screen size, and good speed. I would give five stars if it had a backlit keyboard. Overall great laptop for the price.

This laptop handles daily productivity and multitasking smoothly with its Core i5 processor and fast SSD storage. The touch screen is responsive, and the natural silver finish gives it a clean, professional look. Great choice for work or school!