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Customer Ratings & Reviews

Your price for this item is $598.99
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The comparable value price is $629.99

Customer reviews

Rating 4.7 out of 5 stars with 769 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance and fast processor speed of the 15.6" Touch-Screen Laptop. Many appreciate the touch screen functionality and ease of use, as well as the good battery life and lightweight design. Some customers recommend upgrading the RAM to 16GB.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 769 reviews
  • Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is grand and I love it, the best Christmas gift I ever brought myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP 15.6 Intel Core i5 8GB 512SSD

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works good for it's intended purposes. However, the big square touch pad sometimes feels like it sticks. All in all it's good for what I need. I would buy it again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be me but the touch screen is not working for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I’ve been using the HP for a few months now, and it’s absolutely amazing! This laptop is a game-changer for anyone who values portability, performance, and a sleek design. The design is incredibly thin and lightweight, making it perfect for carrying to work or travel. The build quality feels premium, and the midnight finish I chose looks stunning. The performance exceeded my expectations. The M2 chip is super fast—I can easily multitask with multiple Chrome tabs, video editing on Final Cut Pro, and streaming music in the background without any lag. It’s quiet, too, since it doesn’t have a fan. The display is vibrant and crisp, with accurate colors that make watching movies and editing photos a joy. The battery life is another highlight—I regularly get 14-15 hours on a single charge, which is perfect for long days away from an outlet. Overall, it is worth every penny if you need a reliable and stylish laptop for productivity and entertainment. Highly recommend it to students, professionals, or anyone looking for a great all-around laptop!”

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Great affordable laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My #1 priority was finding a laptop with the biggest screen at Best Buy, and w/ keys that I can type on without issues (spacing, tactile feel--I can't type fast on flat keys bc I can't really feel them well). I also needed one that was more modern as it was replacing an old PC. And, I had a strong preference for a built-in numeric keypad, which it does have in spite of the specs saying it doesn't in the BB listing (as of this time). I spend all day in my home office doing my day job so I dread working on my home PC in there too. The intention for this laptop was to get me out of that office and be comfortable using this computer in any other room of the house. Mission accomplished. I really enjoy using this computer. The Best Buy salespeople (multiple) tried to steer me away from this because for a couple hundred dollars more, I could get an i7 but the screen wasn't as big and the keys didn't have that tactile feel I was looking for. I also noticed that the laptop from the company I just quit was an i5 and my new company as well gave me an i5. I figured if it's good enough to do my job, it's good enough for me to do the essentials at home. I've had this for only a couple weeks so I can't speak to long-term observations, but I have had zero issues with it thus far. It's fast, it's pleasant to look at (on the internet and with the programs I installed), no eye strain that I'd normally get looking at a small laptop screen, it does what it's supposed to do (my old PC doesn't so this is so nice!) For people on the go, this might be too big or too heavy but for those with the same criteria I had, this is pretty perfect. I am not a gamer or streamer, so I can't speak to responsiveness in that regard but for shopping, email, paying bills, doing research, etc., it's great. Got this during Black Friday week for $350 and I couldn't be happier. I was planning to spend around double that but this one met all my needs. Win win! I think it's kind of lousy that BB has a 15-day return policy, that's just not enough time to test it out and ensure it's not going to cr@p out on you, but one thing I will always keep in mind if I need to replace this is that the return period during Xmas season is in January so it gives you more time to test it. They tried to sell me the membership which also extends the return period but I didn't personally see the value for my situation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great Value for Daily Use and Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this HP 15.6" laptop for a few weeks now, and it's been an excellent experience so far. The Intel Core i5 processor handles multitasking smoothly, whether I'm browsing, working with documents, or streaming content. The 8GB RAM and 512GB SSD provide fast boot times and quick application launches, making daily tasks efficient. The touch screen is responsive and adds a convenient layer of interaction, especially for scrolling and zooming. The display is bright and clear, suitable for both work and entertainment. Build quality feels sturdy, and the Natural Silver finish gives it a sleek, modern look. Battery life is decent—enough to get through a workday with light to moderate use. The keyboard is comfortable for typing, and the touchpad works well without lag. Overall, it's a great value for students, professionals, or anyone needing a reliable everyday laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touch screen
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    A Solid Mid-Range Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, The HP 15.6" Touch-Screen Laptop with an Intel Core i5, 8GB RAM, and 512GB SSD offers solid performance for everyday tasks. The touchscreen adds convenience, and the SSD ensures fast boot times. However, 8GB RAM may limit multitasking for heavy users. Overall, it’s a good mid-range laptop for students and professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touch screen

    Rated 4 out of 5 stars

    HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this HP - 15.6" Touch-Screen Laptop at Best Buy, got it at almost half price. and Happy with this purchase so far. Specification : - HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 512GB SSD - Natural Silver Pros : - Performance is really good at this price range - Light weight - Touch screen Cons : - Keys on keyboard feels bit cheap and doesn't give a sturdy feel. might be i am not use to using this very soft keys. hopefully after couple month key might set well and would not feel this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Add some RAM and this is a great mid range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a long time for a laptop with touchscreen controls at decent pricepoint. I found this on a cybermonday deal and got an open box as well as a 32GB ram upgrade kit cause the single-channel 8GB it comes with is way too paltry to get anything done with. I use network storage so the small SSD storage is fine with me for now too. It boots up very quickly and the touch input is definitely very responsive and it has shown the capacity to keep up with what I want to use this machine for (audio recording and editing/web browsing mostly). The battery life is decent on light loads - I played a game on it for about a half hour and it did get below 50% but don't fault it because that is way outside of the bounds this machine is designed for. The keys on the keyboard are a little weird with their textured finish - if they did smooth keys with a bit of concave it'd be much, much better - but what is there I can get used to. With a 32GB RAM and if needed SSD upgrade - this laptop is absolutely a great deal - I could not be more happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Excellent HP

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is very lightweight and portable, making it ideal for a college student (I bought it for my daughter). The processor in this laptop is fast enough to handle her class and assignment workload. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Touch screen

    Rated 5 out of 5 stars

    Excelente product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ,touch screen i love,very fast,ease of use.light weigth

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Excellent Laptop for medium-range computing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - 15.6" Touch-Screen Laptop is an excellent choice for most medium range computing applications. The Intel Core i5 has sufficient speed performance and good graphics capabilities. The Touch-Screen is very versatile and bright. The unit is quite light and low in power consumption (45 W). Overall I would highly recommend this HP laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 4 out of 5 stars

    My Laptop Review!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6” Touch-Screen Laptop equipped with an Intel Core i5 processor, 8GB RAM, and a 512GB SSD is a solid mid-range option suitable for both productivity and everyday use. While specific model numbers may vary, this configuration is commonly found in HP’s Pavilion and Envy series. ⸻ Performance Overview • Processor: Intel Core i5 (typically 11th or 12th Gen), offering reliable performance for multitasking, office applications, and light content creation. Memory: 8GB DDR4 RAM is adequate for most users, allowing smooth operation across multiple applications. Storage: The 512GB SSD ensures fast boot times, quick file access, and ample space for documents, media, and software. Display: The 15.6” touch-enabled screen provides intuitive interaction, with Full HD resolution delivering clear visuals.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Best Buy is always best…!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the purchase, laptop is light weight and processor speed is awesome, charging lasts longer.. I was planning to go my home country and order at the last minute and was able to pick up quickly without any issues… best buy is always best…!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excellent laptop. Does exactly what I need (which isn’t much besides Microsoft office and web browsing), but a great work horse. And love the big screen and keypad

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Touch screen

    Rated 5 out of 5 stars

    Very Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. It's fast and powerful and can be used as a large tablet. It ha an extraordinary battery life with a crisp display. I would recommend it and would buy it again if I needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Touch screen

    Rated 5 out of 5 stars

    Nice buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my daughter. Easy Set up and we've had no problems with accessing everything she needs for educational purposes. Laptop runs very smoothly and the touch screen functionality is helpful for her transition from the tablet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Touch screen

    Rated 5 out of 5 stars

    Affordable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, battery last longer than I expected, great display

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    HP Laptop. So far, so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this laptop for a week now. Setup was easy. So far speeds seems good, loads web pages fairly quickly. Lightweight and my wife likes the touchscreen. Time will tell if this computer lives up to expectations. But so far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Best laptop with best price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 15.6" Touch-Screen Laptop, and it has exceeded my expectations. The Intel Core i5 processor combined with 8GB of RAM ensures smooth multitasking, and the 512GB SSD provides ample storage and quick performance. The touch screen is responsive and enhances productivity. The design is sleek and modern, and the Natural Silver finish gives it a premium look. Overall, it’s a great choice for everyday tasks, work, and light entertainment. Highly recommended for anyone seeking a reliable and stylish laptop!

    I would recommend this to a friend