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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 806 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the laptop's overall performance and processor speed as positives, along with the touch screen and ease of use. Many appreciate the battery life, lightweight design, and reasonable price. The primary concern raised by a few users is the RAM, with some suggesting an upgrade to 16GB.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 806 reviews
  • Rated 4 out of 5 stars

    Works fine for a low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch pad not very responsive, but works well for the low price. Super lightweight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a pretty great price during Thanksgiving Sale, its a value for money product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift so still waiting on their comments. But this was a good black friday price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good reintroduction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First personal laptop in a while, so far it is meeting all expectations without a hitch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crisp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop especially for the price, got it on deal of the day

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Good enough.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good for basic task. Recommend to update the ram to 16gb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great deal… you don’t see this very often for a laptop with 4.8/5 rating.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good machine for basic use. Recommended for school work and basic office things.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good price for a good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop for the price. I needed something simple and it met all my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good basic computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, the only issue is that either mine has a bad battery or the battery is horrible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP perfromance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. At a good price. The condition it came in was also fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop- be wary of the windows S-Mode

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally impressed with the laptop. Using it primarily for email, google meet calls,web surfing and creating documents and spreadsheets( software not included). Only issue I have is the laptop has one USB port ( bought an hub to expand)and comes with Windows 11 in s mode. S Mode prohibits any software not in the Microsoft store.Both are documented in the specifications but I’m leary of ‘turning off’ the s mode.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its a good laptop overall i would choose this cheap and good for work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Silver Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for personal use. Easy to handle for trips and business engagements

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    My HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a home computer. Used for general everyday use. Seems fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to the Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. What I really appreciate is the technical assistance I receive from the Geek Squad. I recently had occasion to call regarding an issue and my situation was handled professionally and quickly. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It's fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the laptop is sufficient for my needs for mainly surfing the web.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, not the best display or battery life but fast and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my daughter who is 11 and she loves it. It has more features than my MacBook, and it was over half the cost. Snagged this at the sale of price which was nice too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a decent price for this touchscreen laptop! Great Christmas item.

    I would recommend this to a friend