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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 806 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the laptop's overall performance and processor speed as positives, along with the touch screen and ease of use. Many appreciate the battery life, lightweight design, and reasonable price. The primary concern raised by a few users is the RAM, with some suggesting an upgrade to 16GB.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 806 reviews
  • Rated 5 out of 5 stars

    HP!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is my go to laptop. It was on sale and decided to purchase as a backup to my current laptop just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow with virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs black printed keys or back light keys. Very slow when antivirus is installed. Deleted the bloat software but still slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good size laptop at an affordable price. The screen resolution is not that great but for less than $350 and 16gb ram, it’s a great deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Budget Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, battery life could be better but thats just how laptops are and display could also be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, so haven't yet used the laptop. Since is HP, expect it to perform as described. Service has always been excellent with Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ONLY NEEDS LIGHT TO BE GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer. It was a very good value. The only negative is that the keyboard does not light up. Theis computer does not offfer the lit keyboard. I was not able to know that when ordering

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but still could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still don't love the idea that they removed the ethernet connection and CD/Blue ray Drives from notebooks, but the rest of the features are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything’s good with the laptop for its price. Honestly, I didn’t expect the features it offered for this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for home use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the options. Had geek squad set it up and transfer info from very old computer so very happy with purchase and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with purchase and access but did not want to add Juno because too many fake accounts appear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I like this because just I need love it n

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales process was quick and efficient. The team at this location was very helpful and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deal was so good, I ended up buying two! Very well equipped laptop, especially for under $300! I'm pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch Screen Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this device looking forward to many many hours of use and activity

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s going pretty good did have some struggle with it for the first two weeks due to my own fault but other than that everything is going well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    van's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is just as expected and as represented by the BEST BUY representative via chat when purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Labtop for school. Would recommend for students. Sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price. It has filled the needs we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6" Touch Screen Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!!! Still learning the differences between my old one and my new one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Black Friday Christmas present, Will know more later when it's unboxed but assume it's a good purchase.

    I would recommend this to a friend