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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 806 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the laptop's overall performance and processor speed as positives, along with the touch screen and ease of use. Many appreciate the battery life, lightweight design, and reasonable price. The primary concern raised by a few users is the RAM, with some suggesting an upgrade to 16GB.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 806 reviews
  • Rated 5 out of 5 stars

    hp touchscreen i5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop, though no backlit keys or fingerprint reader like on the newer modal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only ued HP computers for yeas. Very happy with purchase. Would recommend to family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keys are not black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only negative comment is that the keys are not the typical black. I ordered this laptop online, and didn't realize that the keys are not black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for the price! It meets all my computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, very nice laptop with enough features for simple tasks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    $400 laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a standard, $400 laptop. It’s not fast or fancy but your bills and cat videos are easily handled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service,knew all the answers just all around great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyed a lot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, I’m happy with my purchase and recommend for work proposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rafael S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand for the price. Got it for my son. He loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop for the price. Not as fast as my elitebook, but still a solid option for my schooling purple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice basic laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice basic computer. Only complaint is the white writing on grey keypad makes it a little hard to see as opposed to white lettering on black keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent costumer service. Sells rep was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer, my daughter uses it for her gaming and is enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to using this purchase! Already called Geek Squad for assistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Laptop buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working for my employee but did have to get a new one as first one he picked up had a broken screen but you took care of it and got him a working laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Computer bought 6 of them for our employees, easy to set-up,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer the hinge point seems little weaker on the hp the computer is good i wish all laptops had cd dvd readers built into them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp fans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good laptop for daily light usage like browsing , document editing and other tasks especially was on sale which makes it really good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good pc very good deal lm lucky just get the offer for Black Friday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Good price and goods were delivered with in the time frame

    I would recommend this to a friend