Customer Ratings & Reviews

Love the HP 13.5" Touchscreen with i5 and 8GB! Loads fast and has worked great. Only caution is on Windows S Mode - if you have an older printer (> 18 mos) you will not be able to download drivers to connect to it. Printer Apps in Microsoft Store only have a few models per printer manufacturer. You can opt out of S mode, but defeats the Microsoft optimization that allows machine to work so well.

This is a great budget-minded computer! Pros -The build quality is excellent -It looks metallic and premium -The keyboard feels good with helpful shortcut keys. -The performance of the processor is great. -The speakers sound immersive. Cons - The display looks great, but only at the exact viewing angle. Views above, below, or to the sides are very washed out. -No backlighting on the keyboard -Ram is not expandable -The front facing camera is low quality.

very nice laptop. great for a dorm room or work area. It is not top of the line and I did not expect it to be. I just needed a home computer and it fills my needs and kept my bank account happy.

Over the past five years, I’ve made multiple purchases from Best Buy, inclusive of appliances, TVs, and computer-related products—and I can confidently say they’ve earned my loyalty for life. Every transaction has been smooth, every product top-notch, and every interaction with their staff genuinely helpful. From the moment you walk in, you’re greeted by knowledgeable associates who actually listen and guide you based on your needs—not just what’s on sale. Whether I was upgrading my kitchen with new appliances or investing in a high-performance laptop, they made sure I understood my options and got the best value.

Fantastic device that I picked up for $329.00 on sale. Can't believe how good this computer is. I've had it now for about a month, and all of my problems with my old computer being too slow went away. I work in finance and this is an ideal computer for all my business needs. I run a lot of Adobe, Excel and Zoom, which in my prior computer (Intel 7, 8th Gen) started to get glitchy. Only issue is that there is a design flaw whereby when I rest my palms on the computer (when on my lap), it compresses the frame of the computer which makes the right click function on the touch pad not work. I also wish the keyboard was backlit.

Light weight and fast speed. Perfect for College. My Son loves it

This was the best investment I could have given my children. They are use to working on touchscreens at school. The navigate easy and screen looks good and sturdy

I absolutely love this laptop! I've went through several in the past and this is by far my favorite. It's easy to use, fast, and has TONS of storage. My husband uses it for music recording and I use it for school work. We have no issues with lagging, even with all the programs we have downloaded.

For $340, it's an impressive little laptop that may not handle games well, but for everyday usage works well

It was very easy to move my things from my older computer. Love the speed the clarity and how easy it is to use...definitely would recommend it...you can't go wrong with it.

Laptop is an excellent value for the price however I did not give it a five because I did have trouble with the charging port and I had to take it in to be repaired. Otherwise the laptop excellent!

Great entry level laptop. Gets everything done that I need. Able to surf the web. What else do we need? Much is online now anyway. No complaints. Good battery life, touch screen works great. Keyboard is comfortable.

Very pleased with the purchase of my HP 15.6 Touch Screen Laptop. I'm impressed with its ease of operation, speed, reliability, and the visibility of the display screen. So far I'm a very satisfied customer.

Bought for accounting college student. He has said it’s a great laptop, loves the touchscreen and mention the speed. The 10 key is a plus when working with number.

Great laptop for the price. Like the touch screen and gets to websites quickly. Took it out of S mode to load some software and it slowed down a bit but nothing major.

I like the simple design, full keyboard, thin body. The main stuff for me is the 512GB SSD – quick and although not enough but you can work with it if you have i-cloud or alike storage space. Also the 8GB Memory is a must. Works well and there is the possibility to put one more 8GB into the open slot – in case it proofs to be not enough for multitasking. I hope it will work for me for a few years – perhaps I don't need it for too many years as I am 76. I will give you a report on the state of this laptop in 10 years – God willing. Please read it, if you will be around. I would recommend it to everyone.

perfect for my construction business. touch screen speeds up searches. the screen is a good size for zoom meetings, and skyping with family and friends. i5 processor is super fast.

I use this laptop to WFH, touchscreen is such a game changer!

This HP 15.6" Touch screen has been an excellent replacement for my old Acer. The HD quality is better than I expected and the set-up .quite easy, even to transfer files and create accounts. The screen is clear and the price was very reasonable.

Got this for my Aunt so she could use with her Cricut. Her old computer wouldn't work with it. She likes it.