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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 806 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the laptop's overall performance and processor speed as positives, along with the touch screen and ease of use. Many appreciate the battery life, lightweight design, and reasonable price. The primary concern raised by a few users is the RAM, with some suggesting an upgrade to 16GB.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-806 of 806 reviews
  • Rated 5 out of 5 stars

    HP Laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with laptop. It was delivered on schedule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with my purchase except one thing. Battery does not hold charge as long as I was hoping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this laptop and found excellent product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    HP LAP TOP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Need time to give a good work-out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop good quality if you're looking for a work laptop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased July 2024 for school & by October 2024 I was began having issues. The laptop is convenient because of the touchscreen but it’s very sensitive & very heavy. It gets overheated quickly, very slow & constantly freezes. Finally got the white death screen. Will not turn back on so almost $1000 (w/warranty + extras) down the drain. I took it to geek squad & was told that the warranty I purchased was different & it was gonna cost $300 to fix. Do NOT purchase!!

    No, I would not recommend this to a friend