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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 802 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the laptop's overall performance and processor speed as positives, along with the touch screen and ease of use. Many appreciate the battery life, lightweight design, and reasonable price. The primary concern raised by a few users is the RAM, with some suggesting an upgrade to 16GB.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 802 reviews
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Great product; great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Black Friday deal! Touch screen perfect for my octagenarian mother. The I5 is a great speed for her as well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 4 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the laptop for long, but so far its been great! Love the modern design, great screen size, and good speed. I would give five stars if it had a backlit keyboard. Overall great laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP_Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the machine wonderful and would recommend one for all my family & friends.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Great business and computing powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work computer ! Easy to maneuver , love the touch display and it’s super quick

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this little gem for my mom. It’s fast, light and got it for a great price. I’m very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do. It's fast and very light.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 4 out of 5 stars

    Fast, sleek, good basic home use laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife's birthday. She loves it, it's faster than her old laptop, and the screen is perfect for web browsing, watching her shows, shopping online, basic word and excel work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Aunt so she could use with her Cricut. Her old computer wouldn't work with it. She likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP-Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and durable Laptop in looks and performance. I liked it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Functional laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking functional slim laptop also easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Really nice laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great price. I never had a touch screen before. So much faster than my old HP that i had been using for billing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, nice sleek finish, large screen, great price! Super happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my needs. Great. Fast speed. Easy to use with mouse or touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shy about buying this laptop because its what it is. i wanted a replacement because my MacBook was out of service for a while. But I braved up and got and right its been 7 months and it working flawless. On it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touchscreen qualities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen functionality is one of the standout features. The displays are generally responsive, with smooth touch gestures and accurate tracking. This feature is especially useful for artists, students, and professionals who work on creative projects or presentations. Models with stylus support, like those in the HP Spectre x360 line, enhance the experience for digital note-taking or drawing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer for daily use, can run multiple tabs and really push it… Touch screen is very reactive, battery is fairly good, graphics and sound is very nice! Overall I would recommend this laptop to others for daily non intensive use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice light-weight unit Great price for the quality. So far, everyone is working smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent lapto and good price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a gift for my husband; it's an excellent computer because of its features. I would recommend it to anyone who wants a good laptop at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my school work. It works great no issue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid laptop for low to medium usage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid entry level laptop for a great price. You get the HP quality and performance for very good price.

    I would recommend this to a friend
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