Customer Ratings & Reviews

This is my best lap top yet. Light weight, fast as i need it and more. Touchscreen is a big help and the resolution is awesome.

Easy to use laptop, and I'm taking online courses, it's great! Five ⭐⭐⭐⭐⭐rating!!! And the Best Buy people are honest and great to work with too! Five⭐⭐⭐⭐⭐ rating for them too!

Good computer. Not your fast gaming pc but for streaming videos and internet searching can't complain especially with the price.

I love this laptop. It’s bigger than I expected which I’m happy about the touch screen is super easy. It runs games and is very fast. I can get my school work easily done

I have had this laptop for about a month now. My old laptop needed an upgrade and the pandemic made this a must. I needed to stream myself as I teach virtual fitness classes. The laptop is capable of doing that and more. The built in camera and microphone were good enough for what I have needed them. If you are looking for a laptop to upgrade from your old one, one that will (hopefully) last. If you need enough RAM and storage space, but do not need a gaming laptop, THIS IS IT. I saw that some people said the screen is a little dim, but I am okay with that. I do not do major picture or video editing here.

It's faster and more efficient than expected. The only thing that is slower is scanning. My old computer is faster at that .

This is a great computer for the price. Does great with simple office tasks and small projects. The only hiccup is it is built in a way that the weight is a bit unbalanced.

Very easy to set up, but difficult for someone with no knowledge of Windows 10. NOT happy with that OS, but I will learn, eventually. Computer itself is great, though!

It is the perfect size, large enough to see and use yet small enough to carry for on the go. It is also light weight, fast speed, overall nice computer and easy to use.

boughtbfor the wife. Im not a fan of HP but this had the features she wanted in the price point. Wish battery lasted longer and sometimes the screen flickers

I'm still learning all of the features but it's fast and I'm able to work from home efficiently. My son who is a little tech genius is trying to take it from me.

I love this laptop. The touchscreen is great. Sometimes I forget I have touchscreen. lol It's fast, has plenty of space and I can't say nothing bad about it.

This computer has been great for the price!! I am able to get all of my school work and job related things done with ease. Its not slow and does not lag.

I bought this to replace a dead HP laptop. To my surprise this computer performed well above my expectation I will purchase another as soon as it is available.

I love this laptop! It’s a great quality computer for the price, and the RAM has been especially impressive for me. I’m a photographer, so I needed the ability to use multiple adobe softwares simultaneously. This computer totally gets the job done! The only downside has been the display, which isn’t the brightest or truest to color. For a casual laptop this wouldn’t really matter at all and I wouldn’t let it deter you! If you NEED something with a great display, I’d say to look for something else or pair this one with a monitor (which has been my solution).

Purchased this for my grandsons for virtual learning and Zoom conferences with their teachers. Connected a virtual birthday party because of "social distancing" and brought family and friends together - WIN WIN! Works GREAT with a keyboard app that connects through USB and midi connections for on-line real-time feedback, progress tracking, and fun games all wrapped up in piano lessons - my boys LOVE IT! Learning and FUN all at the same time... GREAT PURCHASE - GREAT PRICE - BEST BUY! Happy and long time customer. Easy order online - delivered to my car! ☺♥ SWEET!

I needed a new faster computer than what I had and so far this one is working out great. the only thing that I have noticed is that the fan seems a bit loud.

I bought this Laptop for my daughter to do her school work on. And as a bonus for her, it runs The SIMS 4 smoothly. No lag on ultra settings. She loves it!!

This laptop is awesome. The Geek Squad removed the bloatware and installed virus protection. The screen clarity is beautiful and it's fast. I love it!

This laptop not only looks great, it has become very useful for homeschooling. The speed helps the grands complete their assignments without hiccups!!!